McDonald's

Pontiac, IL · Fast food restaurant

Rating
3.1/5
★★★☆☆ 3.1
Reviews
20
Rank in Pontiac
#18
of 33 restaurants
City Percentile
16%
rating percentile
Address
McDonald's, 960 W Reynolds St, Pontiac, IL 61764
Phone
(815) 842-3620
Website
www.mcdonalds.com/us/en-us/location/IL/PONTIAC/USHY-66--RT-116/3996.html?cid=RF:YXT:GMB::Clicks
Status
Closed · Opens 5 AM Sat

McDonald's is a restaurant located in Pontiac, IL. It is one of 33 restaurants listed in Pontiac. Its 3.1-star rating is slightly below the Pontiac city average of 4.2 stars. It ranks #18 of 33 restaurants in Pontiac. There are 10 photos associated with this location.

About McDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More

Hours

Friday5 AM–10 PM
Saturday5 AM–10 PM
Sunday5 AM–11 PM
Monday5 AM–11 PM
Tuesday5 AM–11 PM
Wednesday5 AM–11 PM
Thursday5 AM–11 PM

Customer Reviews

★☆☆☆☆ 1.0 Anne Sporrer · Feb 2026

Went through the drive-thru the only time I go to McDonald's is several times for the Shamrock Shakes winter today for the first one of the season just ordered a small didn't notice until I took off going down the road leaving town that they only filled the cup halfway with a shake the rest was whipped cream I totally got ripped off plus I asked them not to fill the cup until I got to the window to pick it up because otherwise I sit in line and it gets runny and you guessed it it was runny so I will not ever get the Shamrock Shakes there again I will take my business to Wendy's and get their frosties because right now they have thin mint frosties which are delicious

★★★★★ 5.0 Michelle Foy · May 2025

We stopped here for a quick bite enroute to a State Park near Clinton, IL. It is about 1.5 miles from the freeway but the plus is you end up getting a fresh sandwich because it’s always busy. Landen was personable and provided excellent service from our order and prompt delivery to our table. He was very friendly and calm even though it was super busy. (Thanks Landen!) We ordered the spicy deluxe McCrispy chicken sandwiches which arrived hot. I didn’t know but the sandwich consists of a whole chicken breast that’s bigger than the bun! It’s a well balanced sandwich and the heat is in the sauce but it’s not too spicy. You can always request sauce on the side. The large facility has lots of parking, plenty of nice seating areas in the dining area and clean bathrooms are always a plus!

★★★★★ 5.0 Jeny Lyons · Mar 2026

The is the 1st Mc d to get my order right in months! Everyone was friendly. The food was fresh. So was my coffee. I was pleasantly surprised.

★☆☆☆☆ 1.0 Alissa Birge · Jan 2026

Ordered 2 cheeseburgers with extra pickles and a kids meal. Got two cold cheeseburgers. Cheese wasnt melted at all. Had no extra pickles. So little ketchup and mustard I had to go get more. Didn't get the kids meal, they literally put a box of nuggets on the tray and nothing else. Fries were cold and unsalted. I asked for the rest of our kids meal and they were so confused and tried giving me more cheeseburgers instead? Plus the kids meal drink was the wrong size. I gotten messed up orders before but it's crazy that every aspect of this meal was incorrect. With just a "sorry bout that" as they are already walking away.

★☆☆☆☆ 1.0 Beatriz Gomez · Nov 2025

This jerk asked me what I wanted to order, I said “give me a second” he walked away and never came back, I asked if he was going to help that I was ready. He responded “ain’t taking her order, I’m about to leave! Stared at me 4 different times and did NOTHING! He’s still just standing there doing NOTHING!! Bad service at this dirty McDonalds!

Accessibility & Amenities

✓ Curbside Pickup ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Great Coffee ✓ Breakfast ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Coffee ✓ Late Night Food ✓ Quick Bite

Services

Fast food restaurantBreakfast restaurantCoffee shopHamburger restaurantRestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.