McDonald's

We waited for 30…THIRTY minutes to get our food. When we got our food, we were missing silverware. The condiments we ordered were missing… our food was cold and the order was incorrect… For example, I ordered extra pickles. I got two pickles. My child’s fries were missing from their happy meal. The food wrappers were messy. If I could give this location zero stars, I would.

Fries were not crispy, cold, and greasy. Soft and floppy. Hate that. Want my fries hot, crispy. Won't go again.

DO NOT COME HERE unless there is not a SINGLE SOUL in the drive thru, or if you want to wait 20 minutes minimum. This McDonald’s needs, and I mean NEEDS, to figure out how to hire more workers. There are only ever 2 workers in the entire building at any given time, and they lose hundreds of sales an hour because people join the line and end up leaving when they don’t want to wait 30+ MINUTES for their “fast food”. I personally witnessed at least fifteen cars join and leave the drive thru line without spending a dime because of the wait time. I have no idea how this location has lasted this long and unfortunately I don’t think it will ever change until they inevitably close or change management.

This place sucks so bad. It doesn’t matter if you order in the morning, afternoon, or evening, they always take forever, mess your order up, and are rude. I ordered breakfast on the mobile app long before they quit doing breakfast and got to the place and had to wait behind two cars. No biggie. I was in line for a half hour and by time I got to tell them my order number they said “we stopped doing breakfast”. I just don’t understand how they can be so incapable. It is actually astonishing how bad the service is. They have somehow managed to turn fast food into let’s draw out the clock and see if anyone is willing to stick around food. So many people are waiting in line and just end up leaving. It’s insane. Just please go somewhere else. You may think “oh, McDonald’s will be quick”. Wro

I used to love this McDonald’s ever since I was a kid. This place is extremely terrible now, I got breakfast the other day and my muffin was black and hard while my sausage was hard and the egg was slimy. We waited a half hour to get our food and it turned out like that. We also did not get the drinks we paid for. Most people wait in line for 30 minutes and then leave. Half of the time the employees are rude and arrogant. Managers of the Owego McDonald’s you should be ashamed of yourself. It’s called fast food for a reason. Stop sucking people out of their money. Thanks, period point blank!