McDonald's

I understand that Spanish is one of the most widely spoken languages in America, and I respect that completely. But when I’m at a drive-thru with a simple question about the menu, I don’t think it’s unreasonable to expect clear communication. At the speaker, we were told the Hot & Honey Chicken Sandwich was no longer available, even though it was still being advertised. Then at the first window, we were told they do have it and to ask at the second window. When we asked at the second window, the employee didn’t understand us. The issue isn’t language. It’s consistency and communication. Getting three different answers for one simple question was frustrating and avoidable. A little clearer coordination between staff would make a big difference.

It’s been over 4 separate times I have asked for EXTRA breakfast sauce on my bagel and each time I have been charged .19 and each time NO sauce at all has been on sandwich. Please stop overcharging us if you’re not going to give me what I’m asking for. And then to try and call and speak to a manager isn’t an option because they don’t answer their phones at this location.

The Manager Nathan (Nate) and the entire staff at the Odenton McDonald's were fantastic! Everyone had a positive attitude and were friendly and helpful. We had a bunch of Monopoly game free food rewards we needed to use up since it was the final day and they did not mind at all. The restaurant was clean and had an inviting atmosphere for our family. The food was fresh and delicious. I highly recommend this Odenton location! Thank you for a great experience!

Rude Manager! Order wrong & No carbonated drinks. I ordered at the counter but the employees at the second window rolled their eyes and slowly walked up to take the order The order was completely wrong I asked for the food to be made cook to order, checked the bag and everything was wrong & COLD And the best part, I didn't get handed my cups So I went back to the counter and the short manager with the earrings gave me a nasty attitude with an arm gesture notion and shaking his head at me. When all I wanted were my cups. When I got to the car checked the sandwiches I walked back in, placed to food on the counter and told the manager this order is wrong and walked out. I didn't see who put the Cook To Order fries in the bag but if the manager grabbed the nasty old cold fries from the hea

This place has to be one of the worst, they couldn’t get the person in front of us order right on the intercom and had to change it at the window which they then sent everything back because it was all wrong, we were waiting in line for about 20 minutes before it moved, while we were at the window we noticed 2 employees on there phone. my boss got 2 hamburgers one burger was correct but the other one has no burger but 2 slices of cheese