McDonald’s

Ordered two grinch meals to see what they were like and a kids meal for our son. Neither of the grinch meals had any of the salt packs for the fries. Kids meal had a burger nothing else. Fries old and not even slightly warm. Fast service but nothing was right.

Hands down the worst McDonald’s experience/location (and I go to other McDonald’s locations on average 2-3x a week). Stopped in after visiting family down here, was surprised to walk in and not see a menu at the counter, and appeared the only option was to self-order at the kiosk. Also want to mention that they don’t have a drink fountain in the lobby, so you place your order and they make it in the back and bring it to you. The only counter they had in the lobby as a “self-service” had salt/pepper, napkins and ketchup. The employee who brought out our food wasn’t rude (or friendly), he simply brought the food and left, but two of our drinks were missing. I waited a few min and then decided to go up to the counter to ask about them, another guy working came and asked if I needed somethin

The people running the drive thru are super rude. This was two times I tried to go as I was on a road trip & tried to go leaving & coming back. They hound you about their stupid mobile app, which I get corporate probably forced them to, but they’re sticklers here. I pulled up to the drive thru & both times I said politely I don’t have the app. Silence. I say after a minute “is that okay?” then finally a very sassy “Yeah sure what do you want?!” I didn’t get anything either time bc the workers were rude & they had multiple issues. These people working here SUCK and I’m not a regular McDonald’s patron, I literally only stopped here bc I was on a road trip.

The workers were kind, the food was great But the set up is awful! You have to go stand and wait and wait for anyone to see you to ask for a refill. And the workers can’t see you from where the kitchen is in the back. If you want another dipping sauce you have t go stand and wait and wait. And hope a worker comes out with someone’s food. Definitely not a fan of the new no contact dining experience.

I waited in the drive thru for 25 minutes and I was the only car. It took them 5 times to get my order correct. By the time it was correct all our food was cold.