McDonald's

I’m going to start driving to Evansville to go to McDonald’s. The Mount Vernon location is the biggest waste of space there is. Out of the last six orders I’ve made there one has been right. I’m constantly getting pulled forward and having to wait at the front of the building for 5 to 10 minutes for food. I ordered two mocha frappe’s and a Sprite this morning. And instantly got my mocha frappe’s. But they pulled me forward to get away from the window for a sprite. And then it took him almost 8 minutes to bring me a medium Sprite. It’s outrageous. This location needs a change of ownership or change of management or a new crew. Because it’s getting ridiculous that I never get the right order when I’m there and I always have to pull forward and wait by the time I get my food it’s cold.

The manager today 2/16/26 needs to learn to speak to her employees with respect and communicate effectively. Because of her lack of ability to speak to humans, the poor lady running the drive thru window at lunch today seemed so frazzled and overwhelmed, I thought she was going to cry. I understand a lunch rush, but I don’t understand someone talking down on someone else. Bcs of this, we didn’t get one of our sandwiches, which was the managers fault bcs she was bagging the food. I do want to give the lady handing us our food her 5 stars, for handling that manager with grace.

We ordered a 2 cheeseburger meal and a quarter pounder meal it took 15 minutes and that's generous to get an ice cold meal that we had to pull around and wait for. It also was over $18 dollars. Im sorry,I never complain about restraunts but this was ridiculous. Im not sure who was in charge but a person's hard earned money should be disrespected and have to pay for inedible food.

You want to know why this place is so terrible? #1 managers don’t do they’re jobs #2 employee work ethic. They literally allowed employees to carry on they’re phones looking up lingerie on snap instead of of cleaning or fulfilling orders. Bad management practices 100%

My order is rarely correct, but it's FAST FOOD, Sometimes, running in to grab a coffee, takes longer than using the drive through. 🍟❤️ Using the app does help with the price of your order!