McDonald's

Moraine, OH · Fast food restaurant

Rating
3.2/5
★★★☆☆ 3.2
Reviews
20
Rank in Moraine
#14
of 20 restaurants
City Percentile
16%
rating percentile
Address
McDonald's, 1800 W Dorothy Ln, Moraine, OH 45439
Phone
(937) 298-6875
Website
www.mcdonalds.com/us/en-us/location/OH/MORAINE/1800-DOROTHY-LN/27547.html?cid=RF:YXT:GMB::Clicks
Status
Closed · Opens 5 AM Sat

McDonald's is a restaurant located in Moraine, OH. It is one of 20 restaurants listed in Moraine. Its 3.2-star rating is slightly below the Moraine city average of 4.2 stars. It ranks #14 of 20 restaurants in Moraine. There are 10 photos associated with this location.

About McDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More

Hours

Friday5 AM–11 PM
Saturday5 AM–11 PM
Sunday6 AM–11 PM
Monday5 AM–11 PM
Tuesday5 AM–11 PM
Wednesday5 AM–11 PM
Thursday5 AM–11 PM

Customer Reviews

★★★★★ 5.0 Donovan · Mar 2026

I went to this McDonald’s location for lunch. There were 2 people in neon vests bringing food to guests in the dining room and outside the drive thru. They were fast and efficient. The food was great and I was satisfied with my experience

★★★★★ 5.0 Joel Paul · Jan 2026

Order here nearly every morning, I'm sure they're sick of me, but they are always fast and polite. Thank you. Also, the morning drive thru cashier always has a good vibe, give him a raise

★☆☆☆☆ 1.0 Rob Moosbrugger · Mar 2026

Ordered a fillet-o-fish and a Big Mac at the beginning of lunch around 10:45 AM. The buns were so stale on both sandwiches. They were not edible. Not to mention, I use the mobile app, placed my order in the parking lot. Waited five minutes until the order was supposed to be ready, went inside, then waited another 10 minutes for them to make it, the service was pretty bad, but the food was even worse. One of the worst McDonald’s EVER!

★☆☆☆☆ 1.0 Emily · Jan 2026

This McDonald’s is a complete failure from top to bottom. Considering that I live 0.2 miles away for 8 years and giving this location more chances than it ever deserved, I can confidently say this place is beyond saving without serious corporate intervention. The staff is chronically rude, openly dismissive, and hostile toward customers. There is no customer service here—only attitude. Employees regularly behave as if customers are an inconvenience and act like they’re doing you a favor just by acknowledging you. No greetings. No apologies. No accountability. Just indifference and arrogance. Orders are wrong constantly. I always request NO PICKLES, and yet my food arrives with pickles the majority of the time. This isn’t a one-off error. This is repeated negligence that shows a complete

★☆☆☆☆ 1.0 Serena Li · Jul 2025

I bought a Happy Meal, but was given an empty box with no toy inside. It seems like someone at this McDonald’s intentionally took the toy and gave me nothing. It’s the first day of the new toy release—this is really disappointing and unacceptable.

Accessibility & Amenities

✓ Curbside Pickup ✓ No Contact Delivery ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Great Coffee ✓ Breakfast ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Coffee ✓ Late Night Food

Services

Fast food restaurantBreakfast restaurantCoffee shopHamburger restaurantRestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.