McDonald's

When you get to the drive-through window, they don’t even remember what you ordered and after all of that waiting. I was asked to pull around the corner to receive my order. They didn’t want to ruin their precious clock time ,headquarters wouldn’t like that! After a long wait the quarter pounder with bacon and cheese that I got was instead a burnt bacon and bun sandwich.

Okay, so this place is a hit or miss. Generally, the staff are all pleasant and do help out with any issues. The food is definitely a gamble - we’ve been some times and things were a 10/10 and other times where it’s been like a 2/10. So, you just don’t always know what to expect. Our kids are younger so they love Happy Meals (esp the toys & nuggets). I’ll give it a 4 out of 5 for my review, but again, we’ve definitely had our fair share of issues over the years. Most issues have been over them forgetting items that we’ve ordered (whether it’s drive thru, curbside, carry out, DoorDash or dine in) - we’ve done them all.

MCDONALDS 13011 HULL STREET MIDLOTHIAN, VA The store I order from in Midlothian sends my order made wrong on purpose and the store, franchise owner, and corporate do not care even after over 100 reports from me including pictures. When I can reach them on the phone the morning manager has told me to bring the incorrectly made food in and they will remake it. I told them I order through Doordash because I can't drive there due to a disability. The current weekday and the previous weekday breakfast managers have made it clear that this is not their problem. Corporate will not step in and do anything and the franchise number if full of messages I left asking for a call to discuss this. The franchise has never returned my calls or answered the phone when I call, but if I call a McDonalds

Best mcdonalds around hands down! They never mess up an order and the food is always hot! Love this place, thank you to the awesome mcdonalds employees who always make eating here such a delightful experience!! 💪👍

They have such a pathetic customer service. The GM is extremely rude. They admit they forgot to put 2 burgers that were missing in the order and yet had the audacity to blame DOORDASH for their own fault. I got reimbursed from Door-dash which was clearly not their fault and instead of taking the accountability they asked me they couldn’t offer me anything. Everywhere around the world McDonalds Franchise offers best resolutions with good deals. Such a big name and greedy tactics. Surely they are heading to hell for their bad attitudes.