McDonald's

Hiram, GA · Fast food restaurant

Rating
3.6/5
★★★★☆ 3.6
Reviews
20
Rank in Hiram
#64
of 86 restaurants
City Percentile
19%
rating percentile
Address
McDonald's, 4286 Jimmy Lee Smith Pkwy, Hiram, GA 30141
Phone
(470) 798-3626
Website
www.mcdonalds.com/us/en-us/location/GA/HIRAM/4286-JIMMY-LEE-SMITH-PKY/16734.html?cid=RF:YXT:GMB::Clicks
Status
Open 24 hours

McDonald's is a restaurant located in Hiram, GA. It is one of 86 restaurants listed in Hiram. Its 3.6-star rating is slightly below the Hiram city average of 4.1 stars. There are 10 photos associated with this location.

About McDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More

Hours

FridayClosed

Customer Reviews

★☆☆☆☆ 1.0 Kathleen Boucher Tibbitts · Oct 2025

HIRAM MCDONALDS I just drive through Hiram McDonald’s for a breakfast burrito and chicken sandwich. I had to wait for my burrito’s because thry were not cooked. Well guess what!!!! When I got the 2, I ordered + the 2 they threw in, ALL of them were freezer cold. Since Hiram McDonalds does not answer there phone I will use Social Media fof my complaint. I will continue to call them or corporate until someone heres my complaint. Have they heard of E Coli? They held me up getting out of town for what? FROZEN FOOD. No I did not eat it. If I hadnt been runnig late I would have taken it back and got my money back. But this is not over. I drove to Wendy’s were I got a HOT breakfast.

★☆☆☆☆ 1.0 Laleshia Powell · Jan 2026

I previously ceased patronizing this McDonald's location due to unsatisfactory service and food quality. Today, I decided to visit again solely because of inclement weather and the preference of my infant. Regrettably, I observed that there have been no improvements. The staff remains impolite, and the food continues to be substandard. The fries, in particular, consistently taste stale and burnt, suggesting they are not freshly prepared.

★☆☆☆☆ 1.0 Crooked Crow Studio · Mar 2026

Whoever is running this place needs to get it together. I’ve been coming here for years because I have two small kids and unfortunately it’s the closest one around. But they have recently continued to astound me with their incompetence. First of all, it’s literally IMPOSSIBLE to reach them by phone. They have successfully managed to scrub their number from the internet so no one will bother them. Well- I wasn’t going to vent my frustration online until I tried three different numbers that all came up “no longer in service”, so I guess now I gotta take my complaints here. Every SINGLE time I order DoorDash someone working there manages not to read my order and gets the stupidest stuff wrong. If I say “extra onions”, I get NO onions. If I say “cheeseburger” I get a hamburger, and so on. It’s

★☆☆☆☆ 1.0 Abigail Forester · Nov 2025

I am allergic to tomatoes. I ask for no ketchup on my burgers and always disclose my allergy. I went through the drive through today and ordered my food with no ketchup and told them I was allergic. I was even told by the woman at the window she would let the kitchen know which was very nice. However when I got my food I was eating it and noticed that there was a slice of whole tomato on the burger! There was no ketchup as I asked but a tomato, which does not come on the burger, and was not on the ticket, was on the burger. I know this is probably a misunderstanding of some kind but allergies are serious!

★★☆☆☆ 2.0 Drake Corcoran · Feb 2026

I dont know how hard it is to just put the main part of my meal in the bag, let alone it being one of the most ordered things on their menu. Last time i ordered they didnt put my fries in or give me and my fiance our drinks. This time im missing my burger, straw and the fries are cold. Yalls job aint that hard. A quarter pounder is one of the few things yall have to actually make fresh. You read a screen, get the meat, cook it, and make the burger and box it up then put it in a bag with the receipt.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Fast food restaurantBreakfast restaurantCoffee shopHamburger restaurantRestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.