McDonald's

Beware when you order French fries from this location. Ordered a large fry and when we got home it looked like the workers all took turns eating 1/3 of the large order. For $4 plus bucks they should be charged with theft.

Why would you give a customer burnt hash browns? People are on their way to work and do not have time for this foolishness. I called and spoke to a manager ( Frances or Francine) @ 8:25 am and she apologized and said a refund would not be a problem. When I got off work, I went for a refund and gave them the bag with the burnt hash browns. The two workers did not want to look at the hash browns. These workers acted as if they did not want to give me a refund. They were on the phone calling someone 😳 to see if they could give me a refund. The worker that issued me the refund had a nasty attitude. Just give me my refund.

Everything started off fine. I have my code to the person taking orders in the drive through. Order was for 2 large fries. Came to 9 something. I pull up to the second window, she mumbles something, I know how much my order is so I give her 10 she gives me 1 dollar back and some coins. She hands me a bag says a different order than mine. I let her know oh this isn’t what I ordered, I ordered the fries. Has me hold for the manager to refund or something. Then she said I owed her 2 more dollars so I gave her the coins back and the 1 dollar bill she gave me and technically she now owed me change. She then got an attitude like I made the mistake. It was weird. I come to this McDonald’s 2-4 times a week never had a problem before. She need some training.

I had the worse experience ever with my breakfast, all of the food was tasteless and very dry… The steak egg and cheese bagel had no seasoning at all! The burritos were bad, the hot honey biscuits had barely anything on it, this location likes to cut corners to save time and in return gives terrible quality tasting food.

I’m writing to share feedback about a recent visit. Unfortunately, the employee who helped me was rude and showed a lack of basic customer service. Their tone and attitude made the experience uncomfortable. I expect better professionalism from staff, and I hope this is addressed.