McDonald's

I went through the diverthu and ordered one hot and spicy 2 regular and large dr pepper no ice and I large mocha frappe the chicken was cold and tasted like it was sitting there for over a hour didn't even get the dr pepper the frappe was melted the lady who took the order sounded like she had no idea what to do had to repeat my order THREE TIMES and still got it wrong.

Just had a great experience here at this McDonalds location. Someone by the name of Shawnda (who I think was a manager) took the best care of me. I had a difficult order I was trying to place on the kiosk in the lobby and she helped me get through it, answering my dumb questions without making me feel like an idiot or an inconvenience whatsoever and I really appreciated it. Excellent customer service where someone goes above and beyond is becoming rare in this day and age yet she stayed with me the entire time offering assistance instead of just answering a question real quick and walking away. Thank you Shawnda.

I just visited this McDonald's location to pick up my mobile order. I walked inside and was greeted by a beautiful smile from a wonderful gal McKenzie, who was very friendly and welcoming. I let her know I was picking up my mobile order and upon searching for it using my code we found that the mobile app didn't send them the order. The order was paid for and went to the correct store, but you know how technology can be. She double checked her terminal and also checked the order board to see if it had come in but maybe hadn't been made yet. Alas! it was nowhere to be found. Without hesitating she pulled the Manager Jackson over to assist. He then ran his checks and determined as well that it was not present. He double checked with me that it had been paid for and was at the correct location

It's just ok. I do have to say though. I'm kinda sick of getting under cooked fries nearly every single time. Just let them cook and get crispy like they're supposed to be instead of rushing to cook me fresh fries that aren't done. I promise waiting an extra 2 minutes for properly cooked fries won't hurt my feelings or detract from my trip. But you know what does detract from my visit? Almost done hot fries that are soggy and limp. That is all. Thanks

The fries were hot and amazing. Figures that when got home the double quarter pounder had the bottom bun missing? This is crazy! Please watch what you are doing in the kitchen. Too many times have had issues with orders. Don’t plan on going back.