McDonald's

I’m going to start this with saying that we stopped by this McDonald’s on a road trip on Thanksgiving. Feels like important context since most things are closed so the things that are open can be pretty busy. The restaurant itself was clean and it was pretty easy to order on the screens. They also decorated for the holidays so it felt festive inside. The bathrooms were also pretty clean, but the soap dispenser in the women’s bathroom wasn’t working. It was pretty difficult to get the attention of the staff to get the soap sorted out. They ended up just putting a dispenser next to it on the counter so people could get soap while the electric dispenser itself wasn’t working. It also took a really long time for us to get our food so a quick stop ended up being a longer one. Food-wise we got a

They need to teach these young girls customer service skills told me to come around to the first window, no one was there I drove to the next window and then I backed back up to the first window …I see a girl eating in a room she looked at the window and came to the window with an attitude talking about what you had or what you ordered I’m like baby girl please not today but the other young lady said she got it and then I drove up to the next window to get my food. Just unnecessary attitude and I don’t mix attitude with my food. I usually go to Gardendale I just didn’t feel like going that far down today.

Was chaperoning a high school choir. The crew there handled the crush fairly well. Tried new spicy honey chicken sandwich. Pretty good. Fried jalapenos were a nice touch.

I ordered breakfast and was unable to get the food I wanted. I was trying to get a bacon, egg and cheese biscuit combo and a sausage egg and cheese biscuit combo. What I got was a bacon and cheese biscuit (no egg) and a sausage and egg biscuit (no cheese) and 1 hash brown. I have avoided this location before, and this just convinces me to continue avoiding it. Drive a few more minutes to the Gardendale location, it will be worth it to get your order correct.

This staff was amazing; tonight I was a chaperone for a high school choir trip and we, 3 busses deep of hungry teenagers, descendes upon them without warning. They handled this onslaught with patience and poise. The staff working tonight should get a bonus!!