McDonald's

Fountain Hills, AZ · Fast food restaurant

Rating
3.5/5
★★★★☆ 3.5
Reviews
20
Rank in Fountain Hills
#29
of 52 restaurants
City Percentile
14%
rating percentile
Address
McDonald's, 16936 E Shea Blvd, Fountain Hills, AZ 85268
Phone
(480) 837-0033
Website
www.mcdonalds.com/us/en-us/location/AZ/FOUNTAIN-HILLS/16936-E-SHEA/10896.html?cid=RF:YXT:GMB::Clicks
Status
Open · Closes 11 PM

McDonald's is a restaurant located in Fountain Hills, AZ. It is one of 52 restaurants listed in Fountain Hills. Its 3.5-star rating is slightly below the Fountain Hills city average of 4.2 stars. There are 10 photos associated with this location.

About McDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More

Hours

Saturday5 AM–11 PM

Customer Reviews

★☆☆☆☆ 1.0 Carsten Ellsworth · Feb 2026

No soap in the building. No soap in the bathrooms. No hand sanitizer in the 3 stations in the dining room. Asked the lady at the counter and she said there’s no soap anywhere, sorry. So what do the workers do then? Wipe their butts and then make your food? This place should be shut down for health code violations.

★☆☆☆☆ 1.0 Liz Leon · Jan 2026

I dont often go to McDonals, and the one time I choose to do so I get horrible customer service. The person attending the drive thru has such horrible attitude I ask if she could give me a large cold coffee with nonfat milk, she rudely said we dont sell that here, I then ask for two wraps instead of her saying would yould like the spicy or ranch wrap, she asked "which one" lady let me say this next time I will study the menu before stopping by the drive thru sorry you had such bad attitude and customer service if you dont like the job go find a different one dont make customers feel like crap and ruin their meals.

★☆☆☆☆ 1.0 CeCe K · Mar 2025

Old cold food at 8:45pm. This place is near the casino, u would think it would have good fresh food. Especially when they ask u to pull forward and wait...the worst mc donalds ever, always!

★☆☆☆☆ 1.0 Lisa DeZotell · Mar 2026

This is the worst McDonalds. Everyday, everything i come here my experience is horrible. Its crazy fast food employees demand more money and cant perform basic skills🙄🤦‍♀️

★☆☆☆☆ 1.0 K A Baker · Nov 2025

Update: I responded to the owner and Corporate after they saw my initial review and asked me for more details stating they "take these matters very seriously" almost 3 weeks ago now and their response has been nothing, not even an acknowledgement or thank you for taking more of my time - nothing...so don't believe they give a rip about any of this, you or me, their customers...McDisappointing Customer Service matches their product and service to you and me 😥 what a bunch of losers! Original Review: As a 23 year resident of Fountain Hills and a Local Guide for Google I had to comment on the crap service and the overall dismal experience for my recent visit to the local McDonald's here on Shea Blvd. I've not been there for some time and while this place used to be stellar, the owner has le

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Fast food restaurantBreakfast restaurantCoffee shopHamburger restaurantRestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.