McDonald's

I am not one to complain but dang what a terrible experience. I went here tonight and placed a mobile order on the app. When I got to the speaker I went to give them my code and no one could find it. I was just sitting there at the speaker until I asked “should I pull up?” Finally they acknowledged me. Then when I got up to the first window the girl couldn’t find my order, and said she probably closed it out and to just pull to the next window. I get it, things happen no problem. When I got to the next window they had no idea what was going on with my situation. They couldn’t find the order either. So I tell them generally the meals I ordered. Then they told me to pull up to the third window. Waited for a good 10 mins before I only received one meal. Mind you, I got 2 meals and 2 extra ite

Súper bad experience with this store. Every morning I stop and order breakfast, they always forget to give me straws or ketchup even tho I ask them for it. But yesterday they messed up my order took them almost 10min to give me my order even tho I ordered ahead of time thru the app. When I arrived the person at the window didn’t even know what I ordered regardless he confirmed it thru the drive code. I had to tell him what I ordered. And yet he messed up and gave me a bacon bagel when I ordered a steak bagel. 😡😡😡😡 SÚPER BAD EXPERIENCE PLEASE DO NOT GO TO THE STORE

My customer service experience was acceptable, but the quality of the food was extremely disappointing. I initially assumed the black substance on my burger came from the grill, but it was clearly something from the ground. I felt completely disrespected, and I didn’t even bother returning the food because I no longer wanted anything to do with that place. The sandwiches weren’t wrapped properly—the paper was already open when I received the bag. I usually try not to complain, but this was unacceptable. I would rate this establishment zero out of five stars, and I plan to file a formal complaint.

The food is exactly what you expect for a McDonalds. If you are going for the drive through, then it's okay. It's clean and unoffensive like they condensed all the rectangular slabness of a modern cell phone into the color brown. Gone are any fun elements of fun that would lead me to want to bring my kids or family inside. The experience was part of the fun. A level of service would have to imply that any level of interaction occured. Walked up to a giant slab, tap your order in, recieve some food. Despite this lack of any ability to interact with any employees by eliminating them, prices continued to rapidly increase. It seems like a case of short-term gains leading to a long-term loss of customers. It's unlikely I'd consider dining-in at an location remodeled in this way.

My food is never ready on time and usually told to move up a space But today was the last straw. I decided I want breakfast and got pancakes and bacon and As I was eating my pancakes I tasted something almost sour or tangy like so I spit it out, and it was an onion! Asking for the bare minimum and getting this is so disappointing.