McDonald's

Not sure who gets the blame, the less than stellar store manager, or the owners for not addressing the consistent mismanagement. I rarely leave negative reviews but this one needs to be pointed out. Too many times the Cross Lanes store has equipment down or they're out of products. Many who may read this would have to agree because it's true honest facts. I've learned that it's worth the drive to go elsewhere for service. I can't really rate the food because I hardly get what I ask for. Extremely disappointed.

Tried to go through drive-through last night. The drive-through attendant kept saying hold on a minute hold on a minute never did come to the drive-through more than 5 to 6 minutes. Sitting in line snapped at me and my wife through the drive-through several times. I drove off and you guys can stuff that McDonald’s up your backside. I’ll never come there again. when we drove by, he was talking to someone in the drive-through. I guess he was too busy visiting to serve the public. I went to Wendy’s. It was better.

Pulled up to the window to get our pickup order and the guy that was working the window was on his phone and didn’t even acknowledge us and stayed on the phone the whole time. Also placed our order 10 minutes before we left and they took 30 just to get it out.

I'm not one to complain, but Everytime I go through this drive thru my food is always messed up. All I wanted was the snack wrap meal with NO LETTUCE and low and behold it's loaded with lettuce and no ranch? I just don't understand, even the ticket they attach to the snack wrap itself says no lettuce. My 8 year old could get these orders correct more than the workers here.

No consistency.Just a hit and miss all the time.Mostly your order is messed up not made right or you get stale fries that have been sitting.Knowing they have been and still serve them.Laziness to not want to make fresh.Especially if you go after 7pm good luck with having any good food.