McDonald’s

This is a new restaurant and I was excited to try it. I opted to go inside to order because the drive through line was quite long. I was surprised to see that there wasn’t a menu board at the desk and nobody was manning it. Evidently you have to order at one of the kiosks. If you plan to pay by credit card, you do it at the kiosk. If you want to pay in cash, you must bring the ticket that it spits out to the desk and wait for someone to come to the desk to pay. I waited 20 minutes for my Big Mac. The dining room is quite small but it is clean. UPDATE: I went back to this McDonald’s today and ordered at the drive through. Everything went very smoothly. I think I will use this option next time as well. The check out clerk was very friendly too.

Absolutely NO CUSTOMER SERVICE here. There is no one to greet you, they have kiosks where you order and then your food comes out and is placed on the counter, the kitchen is hidden along with the employees. What the hell happened? I see videos of Mcdonalds in the 70,s and 80,s when they had 3 or 4 cashiers ready to greet you and help you with your order, there was always a play room for the kids and just a general happy atmosphere. This place HAS NO PERSONALITY period. I'm not a fan of this type of restaurant. Might as well just sell Mcdonalds at Walmart if the company doesn't want to provide customer service.

The young lady working the drive thru and first window tonight (1/20/26) was so respectful and professional. Superb customer service! The other staff working work well together. Team work makes the dream work ❤️

Took us 35 minutes to receive our meals. We did not receive our drinks, the fries were cold and the burgers were raw. When we asked for a refund we waited another 15 minutes waiting for a manager and they never came out. Everyone in the restaurant was completely dissatisfied.

Ever since the new management things have gotten awesome! Harry is an amazing manager! This is our favorite McDonald's location to go to. The food tastes exactly how it did when I was a kid (90's) every time we go!