McDonald's

Columbia, IL · Fast food restaurant

Rating
3.2/5
★★★☆☆ 3.2
Reviews
20
Rank in Columbia
#19
of 31 restaurants
City Percentile
7%
rating percentile
Address
McDonald's, 300 Columbia Centre Dr, Columbia, IL 62236
Phone
(618) 281-4222
Website
www.mcdonalds.com/us/en-us/location/IL/COLUMBIA/300-COLUMBIA-CENTER/10655.html?cid=RF:YXT:GMB::Clicks
Status
Closed · Opens 4 AM

McDonald's is a restaurant located in Columbia, IL. It is one of 31 restaurants listed in Columbia. Its 3.2-star rating is slightly below the Columbia city average of 4.3 stars. It ranks #19 of 31 restaurants in Columbia. There are 10 photos associated with this location.

About McDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More

Hours

Saturday4 AM–1 AM
Sunday4 AM–
Monday4 AM–
Tuesday6 AM–
Wednesday6 AM–
Thursday6 AM–
Friday4 AM–1 AM

Customer Reviews

★☆☆☆☆ 1.0 Michael E · Feb 2026

Once again, you stared me right in the face while handing me food in the drive through… and never checked to ensure my entire order was in the bag. I drove off because I didn’t have time to turn around and go in. You took $20 from me and now the food you did put in the bag is basically inedible because you could not look at an order, then put the things on the order in a brown paper bag. I’m going to just keep updating this review every time this happens with a score count of how many times your inexplicably $15/hr paid employees can’t read a list and ensure those items are then given to your paying customer. Times Order was correct: 5 Times You Couldn’t match words with items: 4

★☆☆☆☆ 1.0 Johnny Nigh · Feb 2026

I ordered curbside from the app and their lazy employees didn't even come out. What is the point of having curbside? I have never experienced this at McDonalds before.

★☆☆☆☆ 1.0 SEVEN MLRD · Jun 2025

Terribly dirty restaurant! The floors are sticky and greasy, the tables are dirty, there is garbage everywhere! There is an unpleasant smell in the hall! And this is at 7 am! Is there really no one to clean the restaurant before the start of the day?! Where is the respect for customers?!

★★☆☆☆ 2.0 John J · Feb 2026

Drive-Thru problem. Two lanes. Three cars had gone by on Lane two and I was now getting a response in lane one. Pulled up to the window, opened the window and I said that I had an app order but no one was answering the intercommon Lane one. She answered that she couldn't hear me because she had her earphone on. She looked frustrated and her response was frustrating. I responded again that I had an app order and wished that she had treated me with a little bit more respect. Her response was I'm sorry. Goodbye. I called the general number on the ticket and left a comment with my phone number and have not had a reply so I decided to write my comment on here. My advice, either go inside the establishment or go to a different McDonald's.

★★☆☆☆ 2.0 Amos · May 2024

Was cleaning out a storage unit in town and stopped in for a couple sandwiches and to clean up. Walking in the first thing I noticed was the smell. Maybe the sewer was backed up. The place wasn't clean but it wasn't dirty; the bathrooms definitely needed a mopping. I placed our order through the app. I didn't have to communicate with any of the workers, and our food came quickly. Both sandwiches were made to order but neither were hot. Other than the smell it was about par for a small town McDonald's.

Accessibility & Amenities

✓ Curbside Pickup ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Great Coffee ✓ Breakfast ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Coffee ✓ Late Night Food

Services

Fast food restaurantBreakfast restaurantCoffee shopHamburger restaurantRestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.