McDonald's
Cassopolis, MI · Fast food restaurant
- Address
- McDonald's, 717 E State St, Cassopolis, MI 49031
- Phone
- (269) 445-5505
- Website
- www.mcdonalds.com/us/en-us/location/MI/CASSOPOLIS/717-E-STATE-ST/13821.html?cid=RF:YXT:GMB::Clicks
- Status
- Open · Closes 11 PM
McDonald's is a restaurant located in Cassopolis, MI. It is one of 15 restaurants listed in Cassopolis. It ranks #7 of 15 restaurants in Cassopolis. There are 10 photos associated with this location.
About McDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More
Hours
| Saturday | 5 AM–11 PM |
| Sunday | 5 AM–11 PM |
| Monday | 5 AM–11 PM |
| Tuesday | 5 AM–11 PM |
| Wednesday | 5 AM–11 PM |
| Thursday | 5 AM–11 PM |
| Friday | 5 AM–11 PM |
Customer Reviews
This McDonald's is trash. Speaking to management and staff. Yall need a better customer service. The manager doesn't run this store the high schoolers do! Where is management accountability??
Didnt want to give any stars but it wouldn't let me do that. But I ordered 3 simple meals and it took forever to receive, plus we noticed on the receipt that one of the burgers were wrong so we tell them at the window and they still got it wrong!!! Had us pull up just to get it wrong AGAIN!!! very rude and unprofessional with an attitude with us as if we hadn't told them it was wrong the first 2 times!!! Worker in the back ( Black lady with short hair cut) was very rude. Will not be back again as this was my third time coming to this particular McDonald's and the same result always occur Smh. Great Customer Service applies to the workers as well!!!
Ok bringing it back old school and with a modern vibe... Nice and clean restaurant and quiet busy amazing staff with the fact that some Uber eats,Doordash,driver's act entitled and treated McDonald's employees ugly..However once again they are so awesome that it didn't bring there vibe down one bit... McDonalds can learn a thing or two from this branch keep up the great work guys you all rock.....
Auful service spent $30 and got cold fries had to ask and wait for fresh. Added tomato and the pic is what was received. To make it worse one of the supposed managers jumped up and down shouting we were lying and pointing at us. We brought the burger back in to prove it. The older wiser manager fixed the issue.
I ordered a shake through the drive through. I live 2 minutes away. While getting out of my car, I dropped the shake. I immediately called the restaurant hoping they would replace the shake. Manager cuts me off and says thats not really our problem. I said I know its not but it would have been great customer service. 😒 I understand they aren't responsible for food once it leaves the property but it was really about how the manager responded. I had a time stamped receipt that showed it had been less than 5 minutes since I ordered the shake. It really goes to show that this McDonald's doesnt care about customer service. 😒
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.