Biggby Coffee Cassopolis

My fiancé has been going to this location every day for months and after a few weeks he talked me into trying Biggby Coffee after years of loving Starbucks. I instantly loved it. I to started going every day for the last 4 months that I have lived in Cassopolis with him. Lately, the service is terrible and extremely slow. I went in this morning and waited 30 minutes for 2 coffees. After weeks of us both saying that we are done going to this location, I am finally over it. We both order the same coffee every day, and every time it tastes different. We've waited 10 minutes inside just to order. We noticed that drive thru customers are priority, so we would try the drive thru, still waiting 20 + minutes. I understand it gets busy, I've worked in fast food before, but even when there's 1 car i

Best coffee in the village. Also the smoothies are good. Quick walk from downtown, not super sweet like other coffee chains. Didn't try any of the food but looks good. Inside is nice and cozy

So I have been going here since they opened and after many orders they seem they couldn’t get my order right after countless times trying to have them get it right today I was told I was no longer able to be served. So if they get your drink wrong and you say something they refuse to serve you I will be taking my business else where.

They take so long to give service at the drive thru. I waited & waited for the lady to come to the window but she was doing everything else & helping other people. The whole reason I went thru the drive thru was for quick service. Also, the drive thru lot can surely mess up someone's car. They need new pavement so be careful driving thru there

Was given a cracked cup that filled my cup holder in both spots, didn’t notice it immediately so when i went to drink it it then spilled all over me. Coffee tasted good for the sip that i got but poor cup design.