McDonald's

Carthage, TX · Fast food restaurant

Rating
3.1/5
★★★☆☆ 3.1
Reviews
20
Rank in Carthage
#24
of 51 restaurants
City Percentile
14%
rating percentile
Address
McDonald's, 1415 W Panola St, Carthage, TX 75633
Phone
(903) 693-9531
Website
www.mcdonalds.com/us/en-us/location/TX/CARTHAGE/1415-W-PANOLA-ST/7977.html?cid=RF:YXT:GMB::Clicks
Status
Closed · Opens 5 AM

McDonald's is a restaurant located in Carthage, TX. It is one of 51 restaurants listed in Carthage. Its 3.1-star rating is slightly below the Carthage city average of 4.2 stars. There are 10 photos associated with this location.

About McDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More

Hours

Saturday5 AM–11 PM
Sunday5 AM–11 PM
Monday5 AM–11 PM
Tuesday5 AM–11 PM
Wednesday5 AM–11 PM
Thursday5 AM–11 PM
Friday5 AM–11 PM

Customer Reviews

★☆☆☆☆ 1.0 mayra salazar · Oct 2025

Stoped here after a football game as soon as we walked in the girl on the counter made a face like she was bothered. When placing our order she made a comment saying “dang they are still ordering” we did have a group of 6 but she did not have to make that comment I honestly don’t know how this place is still open when they have someone working like her there horrible place.

★☆☆☆☆ 1.0 Lee Roberts · Jan 2026

Overall typically the food is good. But the staff does NOT speak 99% of the time. I’m not a fan of McDonald’s and dread coming here , but the kids enjoy their food. The staff will not speak to you when giving you food. They just open the window and give you the food. No “how are you”, no repeating an order, no thank you, nothing. That should be customer service 101. It’s lacking - it’s always a joke now when we go through, let’s make a bet if they speak to us. It’s sad. McDonald’s is going the wrong way at this establishment. Again, food is good. But speak to your customers. A simple hello and thank you doesn’t take but a second.

★☆☆☆☆ 1.0 Julia Haj · Nov 2025

TERRIBLE management. This manager should be fired. We went through drive thru and they forgot one of our burgers. My husband went inside and waited 20 min+ for someone’s attention and repeatedly got ignored. When he finally spoke the manager got onto him like he was in the wrong for not saying anything, and with some words in between, then ended up refusing service and gave back our money. We didn’t do anything wrong just asked for the burger. She’s so unprofessional. No wonder this store has such terrible ratings. Save your money and go somewhere else. Never had I ever had this happen at any restaurant ever in my life.

★☆☆☆☆ 1.0 gina langford · Nov 2025

My son ordered some food in the inside. A medium Mocha Frappe and 2 snack wraps. I had a separate order of 3 drinks. One had half unsweet tea/ lemonaide. Everyone was waiting on their order and it was taking a while. My son is a big guy, the manager I guess- turns around and says directly to him, "We can't make Oreo Mc Flurrys, the machine is broke!" He didn't even order that, and he told her that wasn't his order. We continued to wait all the while she kept piling every drink order together and every food order together. She asked me if I was ready to order and I said I just had drinks. The machine you self order from wasn't giving receipts to check our orders. She gave me 3 cups, but the after we got the drinks ourselves- without the lemonade/tea because they didn't have lemonade at the

★☆☆☆☆ 1.0 Don G · Dec 2025

Stopped there for breakfast and it was not good. The hashbrown tasted like it was fried in nasty old and cold oil. All of the cokes were flat. They gave me another coke from a different dispenser and the taste was off. Not the best service either.

Accessibility & Amenities

✓ Curbside Pickup ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Great Coffee ✓ Breakfast ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Coffee ✓ Late Night Food ✓ Quick Bite

Services

Fast food restaurantBreakfast restaurantCoffee shopHamburger restaurantRestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.