McDonald's
Birch Run, MI · Fast food restaurant
- Address
- McDonald's, 8715 Main St, Birch Run, MI 48415
- Phone
- (989) 624-5144
- Website
- www.mcdonalds.com/us/en-us/location/MI/BIRCH-RUN/8715-MAIN-ST/11067.html?cid=RF:YXT:GMB::Clicks
- Status
- Open · Closes 11:30 PM
McDonald's is a restaurant located in Birch Run, MI. It is one of 38 restaurants listed in Birch Run. Its 3.9-star rating is slightly below the Birch Run city average of 4.1 stars. It ranks #16 of 38 restaurants in Birch Run. There are 10 photos associated with this location.
About McDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More
Hours
| Friday | 5 AM–11 PM |
| Saturday | 5 AM–11 PM |
| Sunday | 6 AM–11 PM |
| Monday | 5 AM–11 PM |
| Tuesday | 5 AM–11 PM |
| Wednesday | 5 AM–11 PM |
| Thursday | 5 AM–11 PM |
Customer Reviews
Terrible customer service, I placed a mobile order and they couldn't find it in the system so they proceeded to argue with me in a very rude manor and refused to help resolve or correct the issue and then I was told they couldn't do anything after I had paid for food I didn't receive. No customer service or respect for their consumers at all, even the manager on shift, Billy, was no help and just wanted to argue with me the entire time for food that was already paid for. You should prioritize your customers when they are what keeps you in business. I will not be going back to this location, very unprofessional, uncalled for, and rude.
Honestly one of the most unfriendly locations around. The food wasn’t hot, the fries were stale and cold and when I was handed my drink they overfilled the cup and it spilled all over me. If you are looking for a quick bite, keep looking.
Bridgeport McDonald’s They are pretty busy. Clean. Many workers. Good service. Bathrooms need some work. The negative? The parking is a little weird. You can only exit from the back. Odd. Recommended
There is one employee here, a women who is always at the first window any time I come here.. she wears glasses, black hair, long eyelashes. I give this description because I want the manager to call her out because she is EXTREMELY rude everytime I see her. There is no need to treat people with such ugliness! Do better.
Came in to eat with my family. Had to use the kiosk because no one can be bothered to help at the counter. Has an issue with my app rewards code working and the manager Charity refused to help at all. Couldn’t be bothered to give the $5 off my big order. Someone was moping the whole floor, which normally wouldn’t bother me, however, the water smelled like vomit and definitely needed to be changed. Food was warm, but exceptionally McDonalds. Didnt get my drink. First mistake was coming to McDonalds to begin with, but I’ve never been treated like such an inconvenience by someone working in the service industry before. It was kind of appalling honestly. I’ll be calling corporate in the morning and filing a complaint.
Accessibility & Amenities
Services
Top Restaurants in Birch Run
| Name | Rating | Reviews |
|---|---|---|
| Fleschner Memorial Library | ★★★★★ 5.0 | 20 reviews |
| Birch Run Deli and Bar | ★★★★★ 4.8 | 20 reviews |
| Culver’s | ★★★★★ 4.5 | 20 reviews |
| UNO Pizzeria & Grill | ★★★★★ 4.5 | 20 reviews |
| The Bus Stop Bar & Grille | ★★★★★ 4.5 | 20 reviews |
| Pita Pit | ★★★★☆ 4.4 | 20 reviews |
| Leo's Coney Island Birch Run | ★★★★☆ 4.3 | 20 reviews |
| Bagger Dave's Burger Tavern - Birch Run | ★★★★☆ 4.3 | 20 reviews |
| Panther Pack Cafe' | ★★★★★ 4.8 | 9 reviews |
| Halo Burger (Birch Run) | ★★★★☆ 4.1 | 20 reviews |
This listing is informational. Contact the business directly to verify credentials, services, and availability.