McDonald's

I’m so done with this McDonald’s. The new staff is horrible. On the phone while taking my money in the drive-through. They had you the bag balled up. Lazy bad attitude ppl. PLEASE CHANGE THE STAFF. I ask for extra ketchup and they literally saturated the buns. The meat is red from ketchup. I don’t know if that’s a joke or stupidity either way why play with my food. Who raised these people. Again, please please please change the night staff. This isn’t a one off but the 3rd or 4th time I’ve gotten food that I can barely eat. Please fix this because this isn’t Decatur. Fire the whole night shift.

I hate this location. Every time I try to give them another chance they play in my face. The last time I placed a mobile order their system was down and everyone kept ignoring the young boy at the window who was asking for help. Eventually the manager came and told me they couldn’t make my food because it wasn’t showing in their system despite the initial worker saying that his had been an ongoing issue with mobile orders all morning. I showed her the receipt on my phone and the money that was taken out of my account. She proceeded to advise me that I have to place mobile orders from the parking lot. This made absolutely no sense because it defeats the purpose of mobile ordering. She reluctantly had me pull up and when I received my order it was wrong… Tonight I really wanted to try to bu

I ordered food, not a mustard crime scene. Somehow my sandwich, wrappers, and bag were all baptized in mustard even though I never asked for ANY. I also got zero nuggy sauce… so I guess I was supposed to raw-dog plain nuggets? The fries had no salt, no flavor, no soul. The only thing that survived this experience was the sweet tea. This isn’t even my first bad visit here. I know it’s McDonald’s, but come on… at least pretend to care. Do better.

I order Uber Eats from this location and I will never order for here again. Half of my order was missing and my drink was half full. It took much longer than when I order from the Harbins road location. I have no idea why Uber Eats sent my order to this location. Never again. It’s fast food which was slow and missing items!!

There was a new employee. We were a group of elderly adults. He was courteous and efficient. If he had a question or needed help, there was someone right there to help him. He did a great job of filling our order, getting everything correct and we got very speedy service. Great experience.