McDonald's

Just no. They don’t get your order correct. They make it seems like you are the problem. Pull you up then forget they pulled you up. Manager is just laughing and walking around resolving nothing. Lite ice means the whole cup is ice. They avoid speaking to you at the front because they know something is messed up and don’t want to deal with it. Vehicles around the front of the building because all the drive thru spots at also filled.

As a resident north Virginian, I cannot even begin to describe how incredible the customer service of this location is. Upon pulling up to the drive thru the first window worker Matias met us with impeccable customer service and an extremely kind attitude even conversing with us and having a good time. After paying for our order we had to pull into the drive thru waiting spots as our food was prepared, the food runner Alexis consistently kept checking in with us to make sure we knew the status of our order without us even needing to ask and upon delivering the food was kind and respectful. The food was warm and fresh instead of the typical cold fries and nuggets from McDonalds in my home town. These two workers make our experience stand out among the robotic monotony of drive thru restau

Never, and I sincerely mean never, would I have expected a trip to McDonalds to be any more than just okay. This is not a black mark on the chain, but simply a reiteration of what McDonalds is: fast and consistent. I ask for nothing more. When I arrived for a very late dinner here (around 10 minutes before close), I expected much the same, with maybe a minor degradation in service due to the hour. However, what I got instead was a respectful and friendly dining experience spearheaded by a team of enthusiastic employees that seemed genuinely interested in making sure we had a good dining experience. I was dumbstruck. Not in a million years would I have thought that a trip to McDonald's could come with the same kind of customer care you get at a local joint, yet here I am. It may sound a b

That lady that works drive thru taking orders is the sweetest, kindest and best part of our morning stop. We laugh and smile she's quick and on top of a fast service. She needs an award, maybe employee of the month or best customer service award with a raise for being a bright part of the community. Go Michelle, keep smiling, we love it

Great customer service! Amazing place for kids, they even still have an indoor playground! Food was delivered hot and with truly impressive speed!