McDonald's

Visited the McDonald’s at 34618 Delair Road, Abbotsford (Store #6605) on March 8, 2026 around 12:30 AM. Ordered: Large Fries, Double Fish Fillet, and two McVeggie sandwiches. The moment the employee handed me the paper bag it completely ripped apart and everything spilled onto the ground. I handed it back and they remade the entire order, but it took a full 10 minutes and held up the entire drive-thru line. The replacement food was abysmal — the fries were soggy and undercooked, and both sandwiches were absolutely drowning in way too much sauce. Even worse, staff deliberately left out the receipt on BOTH the original and replacement orders. This felt like a deliberate attempt to avoid accountability and stop customers from complaining. When I called the restaurant later to get the receipt

Honestly, this specific McDonald's location just sucks. I don’t usually complain about fast food, but this was a really disappointing experience. The customer service was poor, especially from who I assume was the manager. They were dismissive and came across as rude when I asked a simple question about my order. It felt unnecessary and unprofessional. On top of that, the food was cold and seemed like it had been sitting out for a while. I don’t expect anything amazing, but I do expect warm food and basic courtesy. Definitely not a great experience at this location.

We liked this location because of the good service and clean because it is very rare to see clean and well take care McDonald's restaurants. Plus it has a play area which is perfect size and also clean. We were lucky to be there when the slow time wasn't busy

​"I live nearby and visit this location frequently—I really want them to be my go-to spot. Generally, the staff is doing okay, but there is a lot of room for improvement when it comes to coffee consistency and night-shift wait times. ​The Coffee Audit: To be fair and helpful, I’ve kept track of my orders this week. Out of 14 coffees, 7 were perfect, 4 were drinkable, and 3 were unfortunately made wrong. When you’re heading out into the rain for a long day, that first coffee is a big deal. I shouldn’t have to 'test sip' at the window every time to make sure it’s stirred and sweetened correctly. ​My Suggestion for Management: ​Standardized Training: Ensure everyone on the coffee station knows the exact build. If a mistake happens, please just offer a fresh one—handing a customer sugar packet

Worst McDonald’s I’ve ever ordered from. Did not pack half the bag and told us it was door dash’s fault. Sorry but own up to your mistakes. Worst customer service I have ever experienced. All they could say was sorry and come get it yourself self. “Ask door dash for a refund” yeah well door dash says no so what are you going to do for messing up??