Mazzio’s Pizza & Wings

This is the absolute WORST mazzios we have ever ordered from. Our food was absolutely COVERED in a salt layer. Called the restaurant, was on hold for 10 minutes and got hung up on (classy right?) so my wife called back, immediately answered 😀 imagine that. The lady told us it was “probably” their Parmesan cheese. We have eaten at other mazzios numerous times and have never had this problem. She threw her child of a manager on the phone and he told us as well that it’s probably the Parmesan. Yeah no, I have never had to physically scrape off SALT from my food there. But “we don’t even carry salt in the kitchen” yeah okay. -10/10 would not recommend. If you wanna eat a salt block and clog your arteries, this is your establishment. At your own risk of course.

They mailed us a coupon book, had the mcloud store address on it, coupons had 20 days before expiration, they would not honor the coupons. The 2 kids running the restaurant could not care less about the customer. This is an absentee owner who does not care about the customer. The kid was not allowed to adjust the pricing in the computer and would not call his manager, it is very obvious this is a very poorly run store and the employees are not empowered to make the right decisions for the customer.

This place is NEVER busy so why when you call to place an order are you placed on hold and the phone never picked back up? Multiple times this has been the case. Get staff that know how to work and actually do work or close the place.

Ordered online and after I got home with the food. I went to give my 5 year old her sandwich and her fries were grey, so threw them and sandwich out ($9) called about a refund and the manager doesn’t know how to do a refund? So now waiting on a call from the district manager that may or may not come.. very disappointed.

Food is always hot and fresh here. Great location. Best ranch around!