Marco's Pizza

Ordered my medium pizza at 10:30, asked for well done and was told it would be 30 minutes. I was fine with that because well done pizza is the only way to have it. To my surprise they show up 10-11 minutes later with a floppy, undercooked so-called pizza. Someone didn’t understand the assignment. Good thing I’m used to firing up the frying pan to finish the job. SMH 👎🏻

Terrible! I’m so upset with this place! I ordered 2 pizzas & only got one! I paid for delivery. I called to tell them that I only had one pizza & I ordered & paid for 2! Manager told employee to tell me I had to reorder through DoorDash because they had no drivers & pay all over again & said they’d try & credit my account! Why should a customer have to do that??? What kind of manager would do that? And what are the chances my account would be credited? Especially with DoorDash! I already paid for delivery also & I ended up having to pick up the pizza that they shorted me! I will never order from here again!! They never even compensated me for this! Also gave a tip! Sad because I am a consistent customer! This is an update to my previous review from 3 months ago!! Spoke to district manager

First time and won't be the last time. The breadsticks weren't worth it for the price the pizza had so much crust it was basically a breadstick. Pizza had great flavors.

Simply put. This place is TRASH! The people are TRASH! Customer service is TRASH! I ordered 4 pizza’s with cheese bread and all of the pizza’s were burnt. The kids were hungry so 2 of the pizzas and cheese bread were returned. Upon receiving the pizza I called and politely asked that they replace the pizzas considering I spent over $50. But they should be replaced regardless of how much was spent because of how burnt they were. The old guy answered and insisted on arguing with me about what pizza looked like and insinuating it wasn’t burnt. He was unhappy about replacing my order. There is ZERO customer service etiquette here!!!! They all had horrible attitudes and treated us as liars. Saying we didn’t ask for extra cheese or sauce as we showed them the receipt. Going back and forth. WORST

Nick was an excellent young man and very polite, pizza was delicious as always. Will be back and will request for Nick again!