Marco's Pizza

We ordered 3 pizzas for pickup paid in advance. We had the ordered repeated back to us.When we arrived there were only 2 pizzas we were told the system messed up. So we ordered the 3pizza again. After 25 minutes we went to the counter and were told we ordered it for door dash. We were IN MARCOS. And if we wanted a pizza we'd have to order it again and wait 30 mins. The manager came out, no apologies or offers to make it good. Just a warning to check and make sure we weren't charged. This was the 4th time this football season we have ordered the same order. Also blaming us and the system for getting the orders wrong is HORRIBLE customer service. We waited over a hour, did not get our 3d pizza and missed a quarter of our football game. So thank you MARCOS for making this a Saturday to rememb

My mother ordered a pizza from Marco's when she was leaving Belk thinking it would be ready when she got there. Boy was she wrong. Meanwhile, 50 minutes later I'm trying to call her to find out what's taking so long. Turns out she's sitting in her car still waiting on the pizza. I told her to go ahead and leave but she stayed. So I call Marco's and all the girl can tell me is that they were extremely busy. So to recap, my mother waited on a carryout pizza for an hour because they were busy. No discounts, no coupons and no apologies. All because they were busy.

We were dining in and ordered our food. We were told after we paid that it would be THIRTY MINUTES FOR OUR FOOD. We had just left Midtown Pizza Kitchen that had a 25 minute wait. Never again will I dine in at Marcos.

I'm not a fan. The pizza tasted bad to me. First time to a Marcos and probably my last Marcos pizza. Something didn't taste right.

I ordered a carry-out medium pepperoni which took less than 20 minutes. When they opened the box to show me, I decided to start eating it right away...why wait. It was already fresh, hot, greasy and extra cheesy. I appreciated the military discount! Thanks, Lonnie for offering the parmesan and red peppers!