Lou Malnati's Pizzeria

Greeting!I order in between one of these days 2/1- 2-3 for delivery the young lady was Awesome!I gave direct info.on how I wanted to receive my order.In hand call upon arrival!I saw a text it was delivered and it was left in between doors on the floor as I stated it's a secured building. I called immediately and the young lady again I didn't remember her name was so very apologetic about the ordeal and stated that she did put in the message to make sure they called and they would hand the pizza to me. I was immediately granted a credit of $30 and I was appreciative of that I love Lou Malnati's we've been ordering forever various locations and I definitely will still order from the in Western Springs! Keep up the great work I appreciate you all your business and I really love your pizza i

Delicious and fresh! I ordered a deep-dish veggie and a salad. The pizza was perfect and ready on time, and the salad was very fresh and balanced. It was also tastier and less expensive than the same order from a larger chain. I forgot to mention the chocolate-chip cookies-- not overly sweet and just right-- the best restaurant cc cookies I've had. I will be back!

New to the area from Iowa, ordered a thin crust sausage pizza and it was thinner then cardboard literally. This pizza was so thin there was barely any texture. I had two slices and tasted maybe 3 tiny pieces of sausage, zero onion or green peppers that they charge $7.00 extra for. This pizza makes Papa John's a 10 star place.. I'm all about supporting local and small businesses but this was a horrible experience.

I've been craving Malnati's for several months knowing I'd be flying in for a quick work trip. I did a maps search and found this store closest to Oak Brook and my hotel. A friend agreed to drive 45 minutes to meet me. The store seems new but was almost empty at 7:00. I couldn't believe it! The service was subpar. It took a very long time to order, get drinks, and get our pizza. The salad came out fairly quick. Then when I paid I saw the server carrying my card and Bill around the restaurant for at least 5 minutes talking to other tables before he went and processed it. I was tired from traveling and wanted to go to my hotel, but we couldn't leave! If I'm right and this is a new store, they have some clinks to work out.

Food is always hot out the oven here. Atmosphere and service is what you'd expect for a takeout location. There frozen pizzas always do well around the holidays.