Little Caesars Pizza

I ordered online and when I pulled up in drive through I was asked to see my email verification but I didn’t have it out on my phone so I asked was my name not on the order I was told yes but I have to show ID to get my food. I asked who would know to pull up and ask for my order out of the blue and I was told on the phone by the manager that corporate put this rule in order. I order every Friday and never had this horrible experience called other facilities and they were also confused. I will never go back to this place to be racially profiled again!

Showed up at time said and one pizza had to be remade because they messed up a simple pepperoni pizza. When I got order, 1/4 of the pizza was running out of box. We stopped going to the Sanford store because of poor service, so I guess we just have to stop going to little Caesar’s all together because it’s apparent they don’t train their workers properly or don’t care.

Excellent service with a great team. I spoke to the Manager (Alexia) at one point and she made sure my experience was great. I believe the associate I spoke to was Anna(?) and she has a great attitude.

We found mouse droppings in our breadsticks. We called and spoke with a supervisor and they were rude the whole time. They acted like this was a normal thing and that we were an inconvenience. She then said I have you down for a free breadstick and hung up. Like we would eat there again. This woman has to be a disgusting person to think this isn’t a big deal. This location needs shut down. We will be contacting the health department tomorrow.

Original cashier who took my order said they could do all flats wings(no drumsticks), also had picture proof of multiple other little caesars locations who recently let me order all flats wings. Cashier insured me they could do all flats after asking twice to be sure. After taking my payment I was pulled up to 2nd window, @2nd window manager(alexia) came and told me she cannot do all flats, that little caesars doesn't offer this option. Alexia refuseo even after I showed her proof/receipts of this and offered me a refund. I accepted refund until she then said she would have to charge me again for the pizzas I ordered since she would have to void original order with wings. She claimed that she could not refund me for wings alone, she said she could only refund me for the whole order only. B