Lennys Grill & Subs

typically I have a good experience at this location but today was different. I walked in behind another customer and the second cashier decided to turn her back on me to play on her phone. a gentleman in the kitchen looked at her to tell her “there’s a customer standing behind you.” but by that time it was too late and I didn’t want to be serviced by her. I’ve attached pictures for management to know exactly who the rude individual was at their register.

I normally get my Philly Cheese Steak Sandwiches from this location and it’s been awhile. My past experiences had meat overflowing but this is like Lenny’s cutting back too. 😂😂😂I did eat a portion that I cut but looks nothing like the picture they advertise. Gonna start making my own at home. WOW Lenny’s 😤

The employees there are friendly and the food is good and cooked properly

My last visit was the day of the anniversary and the place was packed to capacity towards the end of the night. I can’t say enough about the way the manager handled the crowd. He showed up with the utmost respect while continuing to stay calm with the influx of customers. He kept a smile and was ever so pleasant with all the customers he encountered. I waited almost an hour but that was expected because of the crowd but all employees were on point and contributing to the work load showing team effort. I would recommend this store if you are in the area!

Terrible customer service and rude General manager Naomi. She will cut you off and not let you speak and overcharges for what should be included on your order. I ordered two Philly cheesesteak salads and they were not made properly. The salad bowl was 50% full and missing toppings and nothing was chopped up finely. Naomi wants to put the blame on the shift lead Cameron who actually make all his customers food properly. I even paid for more meat and it all wasn’t made properly, I had to take my salads home and cut them up and add the missing toppings. Naomi then calls my phone and is rude over talking me and using every excuse for her actions. $30 dollars down the drain. Unless you all know Cameron the shift lead for the properly made food good luck. Make sure you ask for the Cameron specia