Krystal

Springfield, TN · Fast food restaurant

Rating
3.7/5
★★★★☆ 3.7
Reviews
20
Rank in Springfield
#26
of 66 restaurants
City Percentile
15%
rating percentile
Address
Krystal, 2020 Memorial Blvd, Springfield, TN 37172
Phone
(615) 384-6420
Website
locations.krystal.com/tn/springfield/2020-memorial-blvd
Status
Closed · Opens 7 AM

Krystal is a restaurant located in Springfield, TN. It is one of 66 restaurants listed in Springfield. Its 3.7-star rating is slightly below the Springfield city average of 4.2 stars. There are 10 photos associated with this location.

About Krystal

Krystal is the south’s original quick-service restaurant chain located in the heart of Springfield, TN. Known for its signature square burgers, juicy chicken sandwiches, and hearty breakfast, Krystal has been a staple in the community for many years.... More

Hours

Saturday7 AM–10 PM
Sunday7 AM–9 PM
Monday7 AM–10 PM
Tuesday7 AM–10 PM
Wednesday7 AM–10 PM
Thursday7 AM–10 PM
Friday7 AM–10 PM

Customer Reviews

★★☆☆☆ 2.0 David Hardaway · Mar 2026

I now know why so many are closing down. Went to get some today and instead of asking or saying something just keyed in the order. It should be a #1 combo with added cheese for $10.99 aprox. Now upgrade my fries to their new rings and a medium sprite to large. Still maybe $12.49. Now add 2 cheese burgers at an unbelievable $2.09-$2.19 each still at $17.29. The bill was right at $20.00 and I said not for those little burgers. Go to Wendy’s get the bigger biggie bag. 2 double stack cheeseburgers no extra for cheese. Then better fries and same drink for only $7.00 plus tax. How does this make sense? I never saw the pricing because in a drive through only and in a SUV I had to lean out window to see the sign. Just the combo is outrageous with $1.20 added for cheese. If I ordered 6 at $2.09 is

★★☆☆☆ 2.0 randy schaad · Aug 2025

There's only a drive thru and a walk up window . When you look on the window there's nasty signs to the workers if they overload cooler they will be charged. Workers aren't friendly . I asked for extra pickles mustard and ketchup and onions pretty simple request you much better going to McDonald's for a single burger 1.29 for a 1/4 of the meat sloppy thrown together. Fries were nasty. Krystal you lost my business forever. I have always looked as Krystal's as a wanna be white castle. This location is disgusting 12.79 for 6 burgers and fries that weren't even edible..

★★★★★ 5.0 Henry Johnson · Dec 2025

Went to this location for a quick dinner both combo meals was very hot and fresh. And the young lady and young man that waited on my wife and I through the drive-thru was super nice! We will definitely be going back again for great service like that. And the price was awesome!

★☆☆☆☆ 1.0 Angie Hanshew · Sep 2025

I came in on the 18th at 4:42 PM last for fresh fries. When I got up to the window, they handed me a bag. I tried the fries. They were soggy and cold. The manager came very disrespectful. Manager came and told me they were fresh and that she would not give me any more fries and that she demanded my money back. I had said no. Can you just please put them back in the fryer or something? So they're not cold and soggy. I then proceeded to ask for the manager's name. Respectful She told me I didn't need her name. I said, well, I'm gonna call corporate. She says we're not corporate based. So I'm going to contact tomorrow morning and try to speak to another manager. And I don't give any good compliment on this place. I do not recommend a management so far. Here they should be fired. Also, this pa

★★★★☆ 4.0 Christian Wilson · Jan 2026

Nice people food's good but it's best to eat it when it's hot a little expensive but that's pretty much anyway you go

Accessibility & Amenities

✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Active Military Discounts ✓ Fast Service ✓ Breakfast ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Coffee ✓ Late Night Food

Services

Fast food restaurantAmerican restaurantBreakfast restaurantChicken restaurantDessert restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.