Krystal

⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Alicia at Krystal (Pooler, GA) I want to recognize Alicia for delivering exceptional service under incredibly challenging circumstances. She was working completely by herself for hours, handling every order, every customer, and every task without a single complaint. Despite the pressure, she stayed positive, patient, and genuinely kind to everyone who walked through the door. Her work ethic is remarkable. She moved with purpose, kept the line moving, and still made every customer feel taken care of. Employees like Alicia are the reason people keep coming back—she represents Krystal with professionalism, resilience, and a great attitude. Krystal is lucky to have her, and she absolutely deserves recognition for going above and beyond.

Stopped here on our way back home from a weekend in Savannah on 9/14/2025. Went through the drive-thru and the young lady said it will be a wait for the grill. We ordered a pick 5 with 2 cheese Krystal, apple turnover, small fry, and small sweet tea, and a number with cheese no pickle. The receipt said 12:44 when I paid. I was asked to pull to the side. After about 10 minutes I went inside to get mayonnaise and ketchup packets for my wife. There I saw 2 young looking workers and nothing on the grill. Then from the back comes the grill worker, I'm not sure if she had cleaned the grill and had to fire them back up. She started 48 Krystal burgers. There was customers complaining about how long they had been waiting, and they wanted their money back. Then I think around 1:17 I received my food

When paying $6 for a junkyard fry I would expect a little better... Took a while to get the food and didn't have enough time in my lunch to wait for another one.

I wish I caught her name; but there is a super nice lady working, seemingly alone, tonight. She was so polite and made our food fresh which excited me because we live 2 hours away and my husband’s never had Krystal. Anyways, great service and I hope she’s paid what she’s worth.

Krystal is proof that good things come in small packages. The sliders are tiny but mighty, the fries are addictive, and it’s the kind of place you go when you want comfort food without thinking too hard. Classic fast-food satisfaction. The staff was wonderful!