Krispy Kreme

Just wanted a taste of the Halloween varieties here today and ordered ahead from the app just to arrive at a store with locked doors and a slowly rolling drive through. After letting the folks know I was there for my own order she then stated "We only have two types of seasonal donuts available " and offered two of the Cookies and Scream and a Candy Bag. I was disappointed but agreed then when I left the drive through, the whole conversation was null because there were three separate seasonal donuts in the box. Why we even had that conversation I'll never know. I will say that the donuts themselves were delicious and well decorated.

Unfortunately this location has gone downhill so much. You never know if they will be open or not, but today I got “lucky” when I saw that they were open. I was the only person in the drive through (btw lobby is locked) - so there no other people here. I ordered six donuts and my order of 6 donuts was incorrect. The person came to the window creator unhappy they he has to work. There was no professional courtesy, I was handed my box and the window was slammed. I opened the box and noticed my order is wrong. Did not go back because with that service - you never know what else could happen. I will not go back to this location.

My family and I live almost an hour away. The advertising for the winter collection caught our eye and we decide lots go. We get there and the only donuts available are original glazed that look over cooked and stale. This was at 1pm 1:30 at the latest. You all advertise you are open until 10pm. So why does donut production stop and below standard donuts for sale? This has happened to our family more than once so the lesson is learned on my end. Will not be giving it another try.

We placed an order through the app for pickup. When I arrived I was in formed of the 5 available donut options available. I then proceed to inform the person I was there for an online order. The reply was " we don't have glaze, custard, or oreo what would you like as a substitute." How does a donut shop not have the most basic donut?? When I got home with the random donuts there were hard as a rock, 3 day old at least. 10/10 would not recommend

Didnt have any donuts the day i went. It was the christmas eve day and i got there about 2 hours before they closed. I told my family i would bring them fresh donuts from them because they live in the country. I drove from my house 30 minutes out of the way to be told this bs. I was so unhappy. I had to then go to Walmart and grab what they had. And play it off as new. I wont go back. Theres alot of competition so i imagine with that customer focus they wont be around in a few years