Krispy Kreme

I went last Wednesday and was told they were out of literally every donut but the plain ones. Which is fine, I get it stuff happens, but this wasnt the 1st or even 2nd time ive been told this. And then yesterday my husband picked up a box of the holiday donuts and they had so little filling, my son was convinced they were all empty. They weren't but pretty close. This location is a wash.

We first visited this location on Sunday, December 21st. We were saddened when we pulled up to the drive thru menu monitor to see handwritten signs stating “no donuts” and “no glaze”. We returned on December 31st to see another sign in the drive thru, handwritten again, “no donuts”. I decided we should try going inside to double check. The door had a sign stating “no donuts”; however, we walked inside and saw doughnuts in the case and on the belt freshly made. As we waited in line inside, an employee proceeded to lock all the doors and remove the handwritten sign and replace it with a “drive thru only” printed sign. We left with 2 dozen doughnuts and circled around to see the same handwritten sign”no donuts” sign still on the drive thru menu monitor. Signs like these dismiss any potential

Make sure to visit this business. When a minor mistake was made, manager Brian corrected it and even added a little surprise. He was professional, articulate and so happy to help. Thank you Brian for going the extra mile and providing exceptional customer service.

Not sure what’s going on NYE- short staffed? Burnt out? They had a “no donuts” sign on their windows and doors yet they were making fresh donuts. Maria was sweet, accommodating and kind. The other woman making the donuts and Maria, needed help from their co-workers who didn’t seem to be doing much to help. Perhaps management could make sure they are fully staffed on holidays and offer additional incentive to work on a busy holiday.

This location is a total disappointment. The drive-thru was the only option, and 5 out of our 6 donuts were either incorrect or poorly made. The Strawberry Sprinkle Donuts barely had any sprinkles and the Chocolate Kreme Filled was actually Chocolate custard filled. Absolutely not worth the price if this is the effort they give.