Kotoyama Ramen & Sushi

Went today, Sunday night, around 6:30pm. EXTREMELY slow service. Restaurant had only 2 tables of customers at our arrival so I’m not sure why service was so terrible. Seems the staff were too busy hanging out in the kitchen (see below). When we got seated, we waited at least 15 min until a waitress (Asian woman) stopped by to give us water. Then we waited 15 min more until another waiter (high school looking Asian guy) took our order. 2 other tables who arrived after us got their orders taken within 5 min. Also the high school guy was always wearing 1 latex glove (food prep?) while taking orders with the tablet. Food safety is a concern. We both got ramen (#1 and #5) and it took another 15 min to get our food and it was warm, not hot, as if our ramen were sitting on the counter and forgo

My friend and I had a wonderful experience at Kotoyama in Zionsville. Our server checked in immediately but gave us space to deliberate over the menu. We split several appetizers and she kept track of and confirmed how we wanted to divide them up on our bills. Water was refilled and food came out very quickly. We are excited to come back! The sushi was excellent!

Amazing place, very clean and orderly. Wonderful atmosphere and decorations, quick and helpful service. Broth was rich, noodles were cooked well. The American Dream Roll was great, and I enjoyed the sauce on the Char Siu Buns. Would come again.

The service and atmosphere was top of the line Japanese culture. The dishes we got were absolutely top of the line for the price point. The rock shrimp and the wings are worth the visit in themselves. We didn't try their ramen(I saw huge portions at other tables), but the donburi with grilled eel(pictured) was a huge portion as well and the eel was very good. Well definitely be back next time I want Japanese food! Definitely add this to your must try list!

We had the most amazing experience here definitely will be returning to enjoy it.