Kobe Japanese Steak House

Food was pretty good and so was the service! The chef was our favorite part. There is a hidden automatic gratuity fee, not a huge deal, but it’s kinda weird that an itemized receipt isn’t given to you; and it’s stated nowhere that there is an automatic gratuity fee. We asked our server after looking at past reviews and noticing our bill was higher than expected. Like I said, not a big deal if you’re paying attention :)

It cost 75 dollars for two people and I got 2 kids menu on a separate bill and theirs was 50 dollars they dont tell you that fried rice is not included. That is outrageous I will not go there anymore these other Hibachi places the fried rice is included. I will tell everyone I know to avoid this place. They also dont tell you they add 20% for a tip. DO NOT EAT HERE. THE WAITRESS DIDNT EVEN COME BUT ONE TIME TO ASK US IF WE NEEDED ANYTHING. WOULD LOVE TO GET MY MONEY BACK.

Taylor is literally the best. We came here once on vacation years ago and she was our waitress. We were so impressed with her that, when we subsequently moved to Martinsburg quite some time later, we recognized her as soon as we saw her. More impressively, she remembered us and even brought up topics we discussed our single other time there. You should go there just for her but the food is also predictably delicious and the show is fire ❤️‍🔥.

Decided to give this place a try but should have read the reviews first. Food was very meh, it needed lots of salt, pepper, and soy sauce. Service was decent. There was a random upcharge for fried rice on a $35+ meal. Mixed drinks were about $18 a piece and not priced on the menu. The restroom was DISGUSTING, made me completely lose my appetite. They also added on a 20% gratuity without mentioning it at the beginning of the meal. Very shady. Our bill was $150 for 2 adults and a toddler.

No pricing online. Ordered two hibachi meals after I was told they haven’t had sushi in 7 years. Said I had to be there by 9:30. Thought they closed at 10:30.. paid for a $76 bill that wasn’t itemized. My response “for two meals?” I asked if this included the tip. Manager “didn’t know”, she went to back and returned without an itemized bill. Said yes, there is a $10 tip included. I stated I was never told that and that the bill should reflect that there is a tip on it already. I was going to tip twice apparently. I told them that that was a scam and shady and I didn’t want to do business with them. Asked for a refund and they granted it.