Kitzie's | Restaurant & Lounge

The experience at this establishment was a total failure of professional conduct and basic kitchen safety. As a customer who values respect and the truth, I am documenting the following physical receipts: ​Public Health Hazard: The most concerning issue was the food quality. After waiting over an hour, the breaded fish served to me was undercooked and raw in the middle. Serving raw seafood is a major safety violation that puts the health of customers at risk. ​"First-In, Last-Out" Service: I arrived and placed my takeout order at 4:53 PM. Despite being one of the first people in the building to order, I watched as multiple later parties were seated, served their full meals, and finished before I finally received my food at 5:50 PM. Being deprioritized while others are served is a blatant l

If you love fries it's a great place. The crab fries (first batch was dumped on table by waitress) were lacking . The stuffed mushrooms were okay. The boom boom shrimp basket was not good . That's just what I had. They were not busy yet our waitress managed to come around about every 10 to fifteen minutes. These are just my observations. Feel free to make your choice and I hope your visit is better. Oh on a good note they make s great bloody Mary.

I’m not in Martinsburg often, so I did a quick restaurant search and landed on this spot with some glowing reviews. My mom, who’s a very picky eater and basically only eats seafood, tagged along—so I figured, why not? I had zero expectations walking in. It’s tucked just off the main road and looks pretty average from the outside, but once inside—wow. Cozy tavern vibes and cute fall décor set the mood. We started with the calamari, which was cooked perfectly—not rubbery, not chewy, just right. A little too salty for my mom’s delicate taste buds but I was like more for me! Then came the cream of crab soup and holy crab claws—it was amazing! Creamy, rich, and tasted like a lobster bisque’s fancier cousin. We both ordered the crab cakes (they were on special), and let me tell you, I was no

Kitzie’s never disappoints! The seafood is always fresh and absolutely delicious. Every meal I’ve had there has been amazing, but their crab soup and crab cakes are next level — seriously incredible. One bite and you feel like you’re sitting at the beach. The atmosphere is welcoming, the service is friendly, and you can tell they take pride in what they serve. If you’re craving seafood (or just a really great meal), Kitzie’s is the spot. Highly recommend!

My family came on a Friday night at 7pm. We ordered the chicken tenders, fish tacos, fish and chips, crab soup and the calamari. Everything was delicious! The chicken tenders were tenderin’, the haddock was crispy on the outside and the right kind of perfection on the inside. The crab soup was the best I’ve tasted. I wouldn’t say I’m a connoisseur but I’ve tasted some crab soup at the best seafood places. The atmosphere was like sitting down at your aunties restaurant with the warm and cozy feel of home and home cooking made with love. We will be back and if you like good food, you will find yourself at one of their tables soon as well.