KFC

I placed my order through the drive thru at 5:30. I was told to park and they'd bring it out. About 10 minutes later a girl came out and said they had just dropped our chicken sandwiches and it would be 7 more minutes. At 6 pm I went inside and and was finally handed my food at 6:04. As she was handing it to me she said, "At least they're fresh!" They weren't. Everything was cold. Definitely not right out of the fryer. I also found a small bone in my chicken sandwich. I'm not usually one to complain but this was an overall very bad experience and I will not be going back.

Came in tonight 12-23-25. The staff was very friendly and very professional. My food was out within a few mins. The girl takeing my order said this was her first day. She did a wonderful job. My food was nice and hot and my wife was very satisfied with her pot pie. We called a few before we got here to see if they could make her a fresh pot pie and they did not disappoint. My hot wings were nice and fresh as well as my wedges. I will 100% be back to this location. Thank you to the 2 lady’s and 2 guys working tonight you did an awesome job.

I made a purchase on 1-22-2025 at around 7:30 pm or so they took roughly 40 minutes to bring my order out my order was $82 I ordered 2 -12 piece family meals and then the 1 family chicken was not cooked completely it was still raw and I didnt get my sides for both family meals and not to mention when I arrived at the drive through they told me that the fryers was down for cleaning and that it would be around 20 minutes and it was over 40 minutes and then got it home and it was raw I called the store and I spoke to the manager and she stated she would Wright my name down for the replacement order I had to go out of town for a family emergency and so when I returned to salem on 01-31-2025 I went went back to the kfc I and I told them I was their to get my replacement I was called a lier an

Stopped in for Lunch. The staff was very friendly and the cashier had a lot of knowledge about the menu. Also Would like to thank the cashier for helping me decide on the tenders they were delicious.

Placed order at 7:41 had to sit in parking lot and wait for 20 mins even tho other people after me got food right away. this kfc needs new team members I wish I could go here more but it's ridiculous I have ro wait 20 mins. Team members are not nice and not well trained while waiting for order could see them from drive thru window just talking not even in a hurry for my order kfc needs to fix this right away