KFC

Portsmouth, VA · Chicken restaurant

Rating
3.1/5
★★★☆☆ 3.1
Reviews
20
Rank in Portsmouth
#179
of 222 restaurants
City Percentile
15%
rating percentile
Address
KFC, 2800 Airline Blvd, Portsmouth, VA 23701
Phone
(757) 488-9523
Website
locations.kfc.com/va/portsmouth/2800-airline-blvd
Status
Closed · Opens 10 AM

KFC is a restaurant located in Portsmouth, VA. It is one of 222 restaurants listed in Portsmouth. Its 3.1-star rating is slightly below the Portsmouth city average of 4.0 stars. There are 10 photos associated with this location.

About KFC

Visit your local KFC® at 2800 Airline Blvd for the world's best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including... More

Hours

Saturday10 AM–11 PM

Customer Reviews

★★★★☆ 4.0 Jeff Powell · Jan 2026

Typical KFC pretty much just like all the others except the food here is a little bit better preparedthe time I was there. Lots of call in and Dash orders slow things down a lot. Ordering online is recommended and pick up time is longer than quoted most of the time. Be there to get your chicken while it's hot. You don't want it laying around too long out there

★★★☆☆ 3.0 RA BO · Feb 2026

I ordered my food online. However, I am wondering what happened to my 50% discount. After taxes, for a 16-piece chicken only was $45.69. Although I know it is a relatively large order, why do I have wait 20-30 minutes? I have ordered much smaller orders and still waited 20-30 minutes! And the drive-thru and this location WAS NOT BUSY??? Lastly, after waiting 22 minutes, I received a notification my order was ready for pickup. I drove upto speaker and mentioned i had an onlie order and app said that it was ready for pickup. The attendant said i had go inside the store pickup my order. She is insisted that I had come inside to get my order. I had to mention that I require both my hands to use my pair of crutches and was going to have to help me carry my order to my car. She relente

★☆☆☆☆ 1.0 Katelyn · Dec 2025

Waited over 40 mins just to come home and my order be wrong and then when my mom went up there to fix it they told her she needed to wait for them to fix it.. this place is ridiculous having to wait for your mistake after being considerate the first time I had to wait is crazy. I spent over 60 dollars and couldn't even enjoy what I wanted from my family meal after having my teeth pulled. All we needed was two gravy's... Thats it.

★☆☆☆☆ 1.0 Taylor · Oct 2025

We went to the drive through tonight and the lady who took our order was very rude. She was snapping at us for no reason and criticized my mother for taking too long to order and being indecisive (we took less than 1 minute). I tried to be polite to her but she was extremely hostile. She clearly hates her job. I understand your life is miserable but do not take it out on me. Beyond awful customer service. I don’t understand how an incompetent person like that could be hired by a multi billion dollar company like this. It’s very unbecoming, KFC please do better with hiring competent professional employees.

★☆☆☆☆ 1.0 Kevin Gore · Dec 2025

Customer service is horrible! The have two peel working in the restaurant and female cashier is disrespectful. She doesn’t want to ring up orders instead directing everyone to the kiosk, rude and doesn’t want to help. You should hear how she’s talking to the older customers. No home training.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Chicken restaurantFast food restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.