KFC

I decided to buy KFC today for my father's birthday. I used the KFC app for the first time and ordered the Taste of KFC (a combo that includes different sides), upgrading two of the sides to large for $1.50 each. When I arrived at the store, I went to the drive-thru since it was empty. The woman only gave us the chicken and biscuits, no sides at all. When we waited at the window and spoke to her, she refused to give us the sides. We showed her the order on my phone, but even with the order in her hand, she gave us the wrong sides (regular sides). She refused to give us the large sides we had ordered. She treated us poorly the entire time. This happened at 10:40 AM today.

Mobile order of 12 chicken strips, fries and gravy. 40 minutes! I wish I had read the other reviews earlier. Finally received my order and they put the sauces in the bag. Chicken strips are not crispy at all, they do taste like they were microwaved. French fries are OK but the biggest disappointment is the gravy. The one thing a person can always count on in this world is delicious KFC gravy… But not today. It almost has a mushroom flavour to it and it has definitely been watered down. The amount of people frustrated and waiting in there for their orders made for a very non-friendly environment. I don’t think I’ll go back and would not recommend it.

Took ages to get my mobile order of a chicken little and mash potato’s. Sat at the drive thru and no one said a word to us was already weird because you could tell a customer you’ll be with them instead of sitting for 5 minutes in silence. Then we pull forward and they trying to make us wait another 10 minutes for one chicken little and some premade mash?? So that was odd, we go back around and it’s ready but man was that the biggest L of my life. The sandwich was smothered in mystery mayo…. Weird odd color, and the mash tasted sour? Just nasty. I think that’s my last time I’ll give any fast food another try. Very disappointing waste of money because I had to throw all of it out. Idk what goes on with the night people but if they are like that everyday, I don’t see how they going to last.

I hate this KFC! Everytime I want some chicken and go to this place the chicken is half cooked raw on the inside ! Never cooked fully ! The worse KFC ever I wish they hire more urban ppl to do the cooking because whoever back their frying the chicken need to be fired !! Wasting ppl money like that no sauce I order was in the bag chicken is horrible taste like they microwave it instead of frying it until it’s done

0 STARS! POOR CUSTOMER SERVICE & RUDE MANAGER. I had a very disappointing experience at this KFC location tonight. I placed a mobile order at 7:02 PM for an 8-piece meal and didn’t receive my food until 7:52 PM. When I arrived, the order wasn’t ready so i had to wait, and other customers were just standing around upset waiting with no communication from staff. One customer had to yell and ask was anyone going to come to the front desk. What made it worse was the lack of acknowledgment. Employees were not greeting or updating anyone, and when I asked for the manager (Dalia) twice, the employees acted as if they were scared to get her, the manager ignored me until I mentioned filing a complaint. I asked the manager why am i waiting 40 minutes just to get a 8 piece meal, she just stared at m