KFC

Bristol, VA · Chicken restaurant

Rating
3.8/5
★★★★☆ 3.8
Reviews
20
Rank in Bristol
#52
of 102 restaurants
City Percentile
20%
rating percentile
Address
KFC, 2037 Lee Hwy, Bristol, VA 24201
Phone
(276) 466-9211
Website
locations.kfc.com/va/bristol/2037-lee-highway
Status
Closed · Opens 10 AM

KFC is a restaurant located in Bristol, VA. It is one of 102 restaurants listed in Bristol. Its 3.8-star rating is slightly below the Bristol city average of 4.3 stars. There are 10 photos associated with this location.

About KFC

Visit your local KFC® at 2037 Lee Highway for the world's best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including... More

Hours

Saturday10 AM–10 PM

Customer Reviews

★☆☆☆☆ 1.0 Dustin Madden · Dec 2025

Wanted to order just a eight-piece family meal chicken only asked if I can get four legs and for breasts. Was told that they didn't have enough chicken that they can only give me what they had. Which was not what I wanted for somebody that had been in the food industry for 20 years if a customer asked to have something a certain way and you didn't have it you dropped it told him it would be a few minutes and you would have it up I'd been okay with that but I went ahead and proceeded to get a chicken bowl for my pregnant wife and two chicken legs because I wasn't going to pay the extra $3 and something for an extra one but I will no longer come and get my services at the store that is poor hospitality amport customer service you all need to do better

★☆☆☆☆ 1.0 Wendy Shortt · Dec 2025

I'd give ZERO stars if it were an option. They NEVER have extra crispy! Even when we order online, they don't have the food ready. Put chicken on to cook and STILL DID NOT get extra crispy! The salesman was rude. He didn't apologize. MOST unprofessional employee ever! UPDATE: We contacted the corporate office and we are supposed to get a refund, however we WON'T return to Lee Hwy KFC.

★★★★★ 5.0 Nemo In TN · Oct 2025

Accompanied a coworker for lunch. Restaurant was clean - including the restroom. I ordered the pot pie since a friend recommended it. It was delicious! It was hot with ample filling & the crust was light, flaky & tasty. I would definitely recommend this location & especially the pot pie.

★★☆☆☆ 2.0 Joel Kellogg · Oct 2025

Went shortly after opening this week. I asked for extra pickles on my spicy chicken sandwich. I always ask for a handful (and if they have small hands, I tell them 2 handfuls) because I like lots of pickles. Waited about 10 minutes cause they didn't have wedges ready. I got 2 lukewarm chicken sandwiches. My spicy one had, wait for it... 4 freakin pickle slices. I would gladly pay for extra pickles if that's the issue. Also, don't bag up someone's order before all items are ready. That way, it's all hot! Not impressed.

★☆☆☆☆ 1.0 joseph sepulvado · Jun 2025

Long wait for chicken, instant mashed potatoes not even fully mixed up(picture included). Wife ordered a plain sandwich with literally just chicken and bread and the geniuses can’t even manage that. Rather than replacing the bun after realizing the order called for no mayo they just scrape it off, like they gonna have to pay for a new bun.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Chicken restaurantFast food restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.