Julie’s La Michoacana

Tried Julie's for the first time and it was so exciting! From the photos we were not sure about how many ice cream flavors to expect, but we were shocked! So many amazing and creative flavors to choose from and try too. I got a small strawberry and chocolate and my husband got a medium Guanabana (soursop). Sooooo gooood! Also, the two ladies working were absolutely welcoming and sweet.

Terrible service. My kids and I used to love this place but the service is terrible. The woman behind the counter looks physically pained to be there and never smiles. We went in after a softball game and needed to use the washroom to wash hands and there was no soap. She told us the bathrooms were closed even though there was over an hour left. I asked how she washes her hands to serve the food and she told me she has soap with no offer for us to use any. This place is gross. Used to be friendly but not anymore. The only reason we stayed was because one in my party already ordered something. I will never go back here or recommend until a new owner takes over.

This ice cream shop is wonderful!! I got Pina colada and coconut in a small cup and it was so creamy, fresh and delicious. The store is very clean, bright and we'll kept, and the flavors in the display case look beautiful. There are so many different ones to try, I can't wait to come back. Also fresh juices, smoothies, and paletas in all the flavors. 10/10

I usually try to give the benefit of the doubt, but our experience today at La Julie’s Michoacana was really disappointing. First off, there was no one to greet us when we arrived, which already felt a little off. I ordered two ice creams, and the person I was with ordered a small Mangoneada with everything and a small mango with guava ice cream. Unfortunately, the order was wrong — he didn’t get what he asked for. When he politely spoke up to let the worker know, she insisted that he didn’t say that. I had to step in and confirm what he had ordered, and instead of fixing it or apologizing, she gave us attitude and didn’t respond at all. My brother just accepted it to avoid more conflict. As someone who works as a server in a restaurant, I understand how things can get hectic or miscommu

Came to this location for the second time, this time with my in-law pregnant wife and son, we ordered a large ice cream, Dorilocos, nachos, a plain cone (our son doesn’t like ice cream but loves the crunchy cones) and dorito rancheros. Nachos where stale, specifically asked for no queros, or col, and they decided to make them their way any way, and charged us for them! Worst experience I’ve had in a michuacana to say the least at over $30! To say the least. Hands down the worst customer service! Do not recommend this location at all the lady behind the counter has a terrible attitude and you can see it in the face!