Jollibee

Queens, NY · Chicken restaurant

Rating
4.1/5
★★★★☆ 4.1
Reviews
20
Rank in Queens
#202
of 444 restaurants
City Percentile
46%
rating percentile

Jollibee is a restaurant located in Queens, NY. It is one of 444 restaurants listed in Queens. Its 4.1-star rating matches the Queens city average of 4.1 stars. There are 10 photos associated with this location.

About Jollibee

Welcome to Jollibee Jamaica at 16102 Jamaica Avenue - where Joy is Served Daily. Dive into our menu featuring next-level crispy and flavorful fried chicken, mouth-watering chicken sandwiches, savory spaghetti, flavorful burgers, delicious pies, and... More

Hours

Saturday10 AM–10 PM

Customer Reviews

★★★☆☆ 3.0 Lara Nini · Jan 2026

The food I purchased was raw and not properly cooked, crazy, since the flavor was good until realizing I was eating undercooked chicken. I also didn’t receive my peach mango pie. I didn’t care for the dragonfruit refresher. The fried chicken and katseye chicken weren’t fully cooked. It was raw inside. I called the store and was given a refund. Their customer service was great and they were awesome as I picked up my order too. My gripe is to make sure they can fully cook the chicken! Other than that, service was a 4 to me.

★★★★☆ 4.0 Shayer S · Dec 2025

Everything was made hot and fresh and met our expectations. The spicy chicken bucket was properly spicy, and the gravy was great. We got regular chicken for the kid, and whatever he did not finish I ended up eating. It was so good that I might actually order regular for myself next time, even though I usually go spicy. Both regular and spicy were nicely seasoned, juicy, and full of flavor. Everyone liked their peach mango pie too.

★★★★☆ 4.0 T R · Jan 2026

I had the Spicy Chicken and Palabak combo. The chicken was really good, crispy and flavorful. The Palabak wasn't great in my opinion...I didnt care for the sauce they topped it with, and the rice noodles were sticking together. I also tried the peach mango dessert pie... it wasn't bad. It's what you'd expect from a fast food restaurant. I would patronize this place again if I'm out and about, and craving fried chicken because it's better than other chain restaurants I've tried.

★☆☆☆☆ 1.0 Cynthia Gadar Mercado · Dec 2025

This Jollibee is horrible. The staff are unprofessional and the food is bad. The staff have personal conversations behind the counter, not even at the speaking level, but almost screaming for everyone in the restaurant to hear. The fried chicken here tastes old. Better off getting Popeyes chicken. Popeyes chicken always tastes fresh and tasty. The Jollibee passion fruit juice also tastes bad. It tastes like the half gallon juices that are always on sale at the supermarket and cost a dollar; those are actually good. The Jollibee passion fruit juice tastes like that only much less tasty and very watered down. Better off going to the supermarket and getting the dollar juices for half a gallon; you’ll save a ton of money and will at least be satisfied with the taste. I also ordered t

★☆☆☆☆ 1.0 Lester · Aug 2025

I ordered 12pcs on uber eats, but terrible. All the chicken pieces were undercooked and bloody. This is a serious food safety issue.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Chicken restaurantFamily restaurantFast food restaurantFilipino restaurantHamburger restaurantTakeout Restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.