Jimmy John's

5-6 times we have ordered add bacon on a sub at a charge of $2.59 and it was not added to the sub. No mustard packets. No mayo packets. No napkins. No straws. Half mile drive for two sandwiches takes an hour or longer. I've worked in food for 10+ years. All you need to do is use your eyeballs. Look at what's on the ticket line by line. Build the sub. Grab the amenities and the condiments and put them in the bag. Sit in your car and drive it to the destination.

During my last visit to pick up my order, I noticed the sandwich maker/delivery person pull my toasted sandwich out of the toaster and proceed to scrap some ham that fell of my sandwich out of the oven and add it to my sandwich which they were going to serve me. I noticed this and requested them to make me a new sandwich. This was extremely unsanitary and unprofessional in front of their customers. These actions need to be prevented for the future/

The last few months the bread has been very pale and undercooked Not sure what has changed but my family would go weekly and now we get the undercooked bread so much we have been going elsewhere We liked the golden chewy bread that they use to serve

They are so incredibly slow!!! When I arrived at 11:30, there was already 15 people waiting for their sandwiches. They were working on big orders. I will never come to this on again. The one in Byron center is super quick!

Couldn’t even read the tiny print on their menu sign to order In store. Ended up just leaving