Culver’s

Kelly was so kind and helpful! Not a 5 star review because my fries were very mushy and overly salty but the rest of the food and the frozen custard was great!! Very friendly attitude and amazing customer service from Kelly!!! Thanks for explaining the survey to me!

Worst Culver's ever been to. Mainly because of the slowness. Waited almost 10 min in the drive through line just to put my order in and there were only 2 cars ahead of me. (only 1 of the 2 order lanes was open). Then after ordering and pulling around the building i saw the stack-up of cars waiting for their food. There were at least 6 or 7. After paying at the window i waited a solid 20 min for my food to come out and some cars that ordered after me had their food before me. I only ordered a 4 pc chicken tender so not sure why it took that long. And at almost $9 for 4 tenders the wait and price definitely were not worith my time. Won't be back to that location anytime soon.

When first opened in wayland the food was top notch.... the last 3 times I've ordered its been sub par. My onion rings I had to finish cooking in my air fryer and the burgers have been dry not hot and minimal toppings and the cheese wasnt even melted. I love culvers and I hope they do better in the future. I will attach a photo of the doctored up burger to make it palatable. Along with the onion rings.

Place was very busy, which we expected. However, one of the 3 meals we ordered did not come out with the rest of our order. After waiting 20 minutes, I returned to the counter to inquire about the rest of our order. (There were 3 of us). The young lady that took our order apologized and looked up our order. She told another young lady (both appeared to be teenagers) that we had waited 20 minutes. The second one rudely said our order would be coming out soon, it was busy and we just needed to wait. The first asked the line cooks for our order. After looking at the tickets hanging, no one replied they saw it. The second one again, more rude this time, said a lot of people have been waiting and pointed to the food on the counter and tickets hanging. I acknowledged that hut added we already h

Used to have no complaints what do ever, but it seems as if the quality has gone down, like in this picture, I don't even know how you get a burger patty to be so thin.