Jimmy John's

Ordered delivery, my order never came and when I called up twice I got told they had to wait for the GM to get back to them about what to do. Word of advice, maybe just do the replacement order. I have absolutely nothing to gain by never having my order delivered. I can’t get the price for one when I never got the first order delivered. I was offered a refund. But I just want my food. I wouldn’t have ordered if I just wanted my money back. 🤷‍♀️

I walked in tonight at 9:35pm. The guy behind the counter said they were closed because he already had the make table wrapped up. I asked what time they closed.... especially since the neon was on and the door was open. He said ahhhhh we close at like 9:30. Then he walked into the back leaving me at the counter. Good thing subway closes at midnight I guess.

My brother got to the Capri Salami Pesto first! Emily made NY special order fast. Professional, courteous, fine job. My mouth was watering on the way here! Dee lic ous! Thanks again Emiky!!!

When you order food, you shouldn't have to hope you get fresh bread. But that is what happens here all the time. Might get 1 out of 3, more like 4 with fresh bread. Seriously it's not that hard. Don't serve old or over baked bread. It's too bad because other stores get it right most of the time, but not here.

I usually enjoy Jimmy John’s for its fast service and decent sandwiches, but my recent visit to the Potomac location was frustrating from start to finish. First off, the drive-thru was anything but quick. I sat in line for what felt like an unusually long time, especially considering I only ordered a simple sandwich. The whole point of a drive-thru is convenience and speed, but this visit completely missed the mark. When I finally got to the window, the customer service was surprisingly rude. The employee barely acknowledged me, seemed irritated when I asked a question about my order, and handed me my food without so much as a “thank you” or “have a nice day.” It really felt like they didn’t want to be there — and made it clear they didn’t care if customers were either. The parking lot