Jimmy John's

First time ordering was Friday January 9th 2026. Order for delivery. Was very disappointed what I got. I ordered a chicken bacon ranch sandwich. With the 2 strips of bacon on it was more meat than there was chicken.. couldn't even see chicken on it. Had take some of the lettuce off because too much. Don't know if I'll go back there subway was alot better experience.

They NEVER cut the sandwiches in half! Why?? I have ordered multiple times from this location, always order the sandwiches cut and they NEVER do it. Every other Jimmy John’s has no problem with cutting the sandwiches. Ordered sandwiches for me and my wife. Hers was fine. Mine was wrong. No mayo but mustard instead turned into “slather it with mayo then add mustard “ They always botch the online orders but I was standing right there so I really thought they’d pay more attention. The people working here literally do not care.

Just had an order delivered. I got the Big John. The bread was stale and it had 1 slice of roast beef. One. I never know what kind of sandwich I’m going to get. The last roast beef sandwich I ordered was great. Before it, the chicken Caesar wrap didn’t have any chicken. I hoped that was just a mistake. But after today’s sandwich, consistency is an issue.

I don’t usually leave reviews, but this visit was disappointing from start to finish. I asked for no tomatoes — my sandwich came loaded with them. I ordered a large drink — they gave me a regular. The sandwich was cold, and I had to repeat my order multiple times at the window because they weren’t listening. On top of that, they nearly forgot I had ordered an additional sandwich at all. It felt careless and rushed, like accuracy didn’t matter. When customers pay for food, the least you expect is for the order to be correct. Unfortunately, this visit missed the mark completely.

Food is good glad my Sterling got a JJ but we won’t be back. They don’t accept JJ gift cards even though they sell them!?? The manager was clueless the app only takes one form of payment and you can’t use a partial balance gift card. So all other JJ we go inside to use the split payment but this location will not do it or even attempt to try to help. Won’t be back. Too bad we live close but will go to Winchester from now on.