Jimmy John's

Great Food, Appalling "Gatekeeping" by Management (5 stars for the sandwich and maker, 0 stars for the service) ​I’ve always been a fan of the food here, but my recent experience at this location was frankly appalling. I never thought I’d feel bullied over a request to toast a sandwich, but here we are. ​The "Toasting" Runaround ​I came in wanting a Veggie Lil' John toasted. I know how I like it: bread and cheese toasted first, then the cold toppings added. Simple, right? Apparently not. The cashier (who I believe was the manager) gave me a bizarre, escalating series of excuses: ​"We don't toast." ​"We only toast specialty sandwiches." ​"I can toast it, but only if you upsell to a regular size." ​The blatant attempt to gatekeep a toaster behind a price jump was ridiculous. When I a

Service was fine, ordered ahead and used a coupon. But the sandwich they made did NOT taste good. I’ve been ordering the same order for 10+ years. Won’t be returning to this location

This was my 1st visit to a Jimmy John's and the sandwich is delicious. The person preparing my food was courteous and friendly but I would be remiss if I didn't mention the ladies room. It was the cleanest facility I think I have ever been in. Kuddos to this location for making this an excellent visit!

I had a terrible experience at Jimmy John's. I waited forever for my food because there was only one person working the entire store—taking orders, making sandwiches, and running the register. It was clear they were overwhelmed, and it made the service painfully slow. Not “freaky fast” at all. Do better.

Always great service and food, whether pick up or delivery. A favorite "go-to" spot.