Jimmy John's

I visited this Jimmy John’s location around 8:30 PM, well before closing at 9 PM. My boyfriend went inside to order, but the staff told him they “ran out of bread” and refused to serve him. They were also extremely rude in how they handled the situation. When I called the store to ask for the franchise or corporate number, the manager on duty was immediately aggressive, dismissive, and hostile toward me on the phone. I decided to come to the store in person to request the number, but by the time I arrived, the doors were already locked early. While my boyfriend and I sat in the parking lot with our 5-year-old child, trying to locate another Jimmy John’s that had bread, the manager called the police on us, falsely claiming we made threats. We were doing nothing wrong — just sitting in our

I ordered two sandwiches from this location for dinner, but the experience was disappointing. My veggie sandwich was missing some requested add-ons and, to my surprise, contained a sizable piece of meat wrapped in the cheese. My wife’s Turkey Tom had noticeably less turkey than what we’ve received at other local Jimmy John’s locations. When I called to address the issue, the store clerk was dismissive, stating that a refund would be issued without even collecting my details. Given the reviews, it might be wise for Jimmy John’s corporate to audit this location to ensure it meets quality expectations and upholds brand standards. Feedback was left on Jimmy johns website. 7/6 update - no one from corporate or the store responded to the issue. Clearly a store to avoid - find another jimmy J

As far as cold subs go it isn't the worst but the bread is rather chewy and they are a bit stingy with the toppings like lettuce and onion which makes the sandwich feel underwhelming. They also changed from dijon to yellow mustard so it makes everything taste cheaper. Overall the sandwich left me wondering why I paid almost 10 dollars for something that didnt even fill me up, so while I used to enjoy Jimmy John's I probably won't find myself back to this one.

I have been trying to call the Independence store yesterday we got three sandwiches got a club Lulu and it’s supposed to be everything but no onion and no mayo. All we got is one piece of turkey and two pieces of bacon on this sandwich toasted you gotta be kidding me then we ordered the chicken bacon ranch. I added stuff on there. It was soggy.from an extreme amount of ranch There was so much liquid on there and barely any vegetables that I requested I am very, very disappointed. I paid $41 for nothing. The chicken bacon ranch come out was $21. We got the big one. My husband said when he went to pick it up, there was only one girl working unacceptable. If they can’t have our order done correctly I will not go back there at all. I got the beach club and that was the only one done correctly

I should have read the reviews before trying out this place for the first time again in years. The guy who took my order was so rude to begin with I think he was having a bad day or something. While waiting for my order they dropped the customer before me food on the ground. Didn’t even offer to help pick it all up like 4-5 sandwiches. Then I got mine no bag.. so I asked for one and they just said yep right there (behind the counter) just sounds like these guys hate their jobs. I mean they do have a choice to stay or quit. Why be rude to the people who keep them in business? I think this generation of kids working just feel like they are too good to be nice to their customers.