Jimmy John's

First time at a Jimmy John’s. There was only one person taking our order and making our sandwiches. He seemed so annoyed by our presence there. I started off by saying hi and asking how he was. He just stared and waited for my order, without so much as acknowledging my greeting. It’s no surprise this location has such a poor rating. Ownership doesn’t seem to care. They’ll just reply with “Sorry about your experience blah blah blah”.

Jimmy John's is the best deli in America. I have only had 1 bad experience, and it was at this location. A simple misunderstanding and malfunction with my order was remedied by the District Manager who personally reached out and comped me with 2 free sandwiches and reimbursed my order which had severe issues. I am all about second chances, and this place delivered by being honest and having integrity to correct a mistake. Love the giant veggie sub with the spicy ranch!!! The compensatory sandwiches were outstanding and made up for a disappointment last week.

This store has gone straight into the crapper. Had I ordered from the Market St location and walked the 1.5 miles to pick it up and I would have gotten faster. Freaky Fast my…!!! As shown in the photo, placed a pickup order through the app at 11:31a and it wasn’t ready until 12:52p. Ridiculous. Hate it because I used to order from this store all the time. Staff changes and all has gone off the rails.

The past two times i have ordered from this location for delivery , it has take well over an hour to get my order. I usually order to my work which is only a 3 min drive. I really don’t see any excuse for this especially since jimmy johns uses such small delivery zones since they advertise being “freaky fast.” I’ll definitely think twice before ordering from this location anymore.

Hadn’t been to a Jimmy John’s in years but thought I would give it a try again. There was only one person working which is fine because it was slow, and I was in there an hour before closing. The employee seemed annoyed that I didn’t immediately didn’t know what I wanted to order, I wanted to take a moment to see what had changed on the menu since it had been a while since I had been. When I decided and I asked for simple things like to have mayo and mustard on the bread etc he seemed annoyed I was asking. I was made to feel like a total inconvenience when I was the only customer in there. Won’t be back.