Jimmy John's

This place is a complete waste of money. It is really overpriced for what you get. Ordered my kids a sandwich and this is all the "proportioned" meat they have on it, and it's the MIDDLE of the sandwich. Very disappointed. They won't even refund or make a new one, they just offered to remake the same sandwich and make me pay for slightly garnished loaf of bread again.

Second time ordering this month. Both times took over an hour! The first time they forgot half of my order and took another 20-30 mins to get it to me. This time order wasn’t right. Gave it a second time because thought it would be different nope! Never again! It’s crazy because I just went straight to the reviews before posting this.. looks like I’m not the only one.

For a place that's slogan is "Freaky Fast", this location does not live up to that. The last 2-3 times we've ordered delivery, it has taken well over an hour to receive our order. This location tends to mark order "out for delivery," shortly after order is placed. But don't expect to receive it that quickly. When called to address the late delivery, the manager gives the same excuse: driver was given 5+ orders and is new, he will be there shortly. By the time order arrives it is room temp and ice completely melted in the drinks. If you're ordering for your lunch break, I'd suggest placing your order 1.5 hours in advance, if not earlier.

Ordered online through their app like I usually do Something is always wrong This time I also had to wait an hour Usually I just deal with it but tonight I decided I'm done with this place and wanted at least a partial refund Best they could do was $5 store credit. Absolutely no refund to my card. Other, better places in town

If I could give zero stars, I would. I had a very poor experience here on a recent evening. I placed an online order for a toasted sub, but was told at the counter the toaster was turned off for the night. This policy isn't posted anywhere for customers. The employee who said he was the manager was incredibly rude and unprofessional. He refused to give his name, would not provide proof of a refund for my canceled order, and told me to find the corporate number myself when I asked for help. I sent a formal complaint to the company about this and have been completely ignored. It's clear that professional service and employee accountability are not priorities at this location. I recommend going elsewhere.